Manager, Product Management

Blue Shield of CA; Oakland (CA); Hybrid; USD 140,000 - 170,000; Full time

Job summary

Blue Shield of California seeks a Product Management leader to guide agile delivery for Healthcare Quality and Affordability Operations Strategy, Planning, and Performance. You will oversee product owners, coordinate quarterly planning, and ensure outcomes align with affordability and quality goals.

The role emphasizes developing leaders, fostering critical thinking, and driving measurable improvements in provider and member experiences while balancing in-person collaboration with flexible work

Qualifications

• 7+ years in product management, product ownership, program management, or related health care operations.
• Experience translating business needs into requirements, roadmaps, and measurable outcomes.
• 2+ years of people leadership coaching product owners or cross-functional teams.

Responsibilities

• Lead product owners supporting agile delivery, including quarterly planning, intake, prioritization, backlog readiness, vendor collaboration, and outcome measurement.
• Ensure work aligns with affordability, quality, compliance, and member/provider experience goals.
• Drive continuous learning, effective allocation of work, and strong business readiness across teams.

Skills

Agile delivery

Backlog management

Roadmap planning

Stakeholder collaboration

Requirements translation

Education

Bachelor's degree

High school diploma/GED

Job description

Your Role

The Healthcare Quality and Affordability Operations Strategy, Planning, and Performance team translates business strategy, regulatory commitments, operational needs, and enterprise affordability and quality goals into prioritized product roadmaps, requirements, and measurable delivery outcomes. The Product Management, Manager will report to the Senior Manager of Product Management. In this role you will lead product owners supporting HQA agile delivery, including quarterly planning, intake, prioritization, backlog readiness, vendor collaboration, and outcome measurement. You will help ensure the right work is built at the right time, reduce rework, strengthen business readiness, and connect product investments to measurable improvements in affordability, quality, compliance, operational efficiency, and member and provider experience. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or high school diploma/GED and 4 years of additional relevant experience in lieu of a degree required
• Degree in business, finance, economics, public health, IT preferred
• 7 years of prior relevant experience in product management, product ownership, program management, health care operations, or related business experience, including experience translating business needs into requirements, roadmaps, and measurable outcomes.
• 2 years of people leadership required in the capacity of team lead, supervisory, or comparable experience coaching product owners, product managers, analysts, or cross-functional delivery teams.
• Strong understanding of agile product delivery, intake management, roadmap planning, backlog prioritization, user story development, dependency management, and release planning.
• Experience in health plan, health care quality, affordability, provider network, utilization management, regulatory, or clinical operations experience, with familiarity working across business, technology, analytics, operations, and vendor partners strongly preferred.

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.