Manager, Premium Ticketing

AEG; Los Angeles (CA); On-site; USD 68,799 - 103,734; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays, vacation, and sick time

401k Plan with employer match

Wellness offerings

Job summary

A leading entertainment company in Los Angeles seeks a Manager Ticketing to develop scaling plans and manage ticketing processes. The role includes building events in ticketing software and distributing daily ticket counts to internal departments and artist management. Candidates should have a BA/BS degree and 4-6 years of experience in the entertainment industry, including supervisory experience. Excellent organizational and communication skills are essential, as well as proficiency in ticketing platforms like AXS and Ticketmaster. Competitive salary and comprehensive benefits offered.

Qualifications

• 4-6 years of related work experience including the entertainment industry.
• Experience in music industry specifically live entertainment.
• Familiarity with basic accounting and budgeting principles.

Responsibilities

• Develop scaling plans for venues and build events in ticketing software.
• Manage ticket holds and process ticket orders for various parties.
• Prepare and distribute daily ticket counts for agents and departments.

Skills

Organizational skills

Detail-oriented

Communication skills

Ability to multitask

Supervisory experience

Education

BA/BS Degree (4-year)

Tools

Microsoft Word

Excel

Outlook

Adobe Professional

AXS

Ticketmaster

Job description

4 days ago Be among the first 25 applicants

Job Summary

The Manager Ticketing will be responsible for developing scaling plans for venues and building events in ticketing software. This position will also compile and distribute daily ticket counts to various internal departments, offices, and artist management, agents, and record labels. The Manager Ticketing will collaborate with venues, artist management, and discount vendors to create ticket packages for shows and events.

Essential Functions

• Gather show information from artist and talent buyer to build shows in ticketing software. Develop scaling for each show/event based on demographic/market related to artist and venue location.
• Manage ticket holds for each event/show. Process ticket orders for artist management, record label, and internal buys.
• Prepare and distribute daily ticket counts for agents, departments and offices at AEG Presents.
• Responsible for the training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.
• Work in conjunction with Talent Buyer, venue, artist and companies like Groupon and Living Social to provide discount or group rate tickets.
• May be responsible for the creation of pop up box offices at seasonal shows and collaboration with special events groups on event ticketing.
• Other duties as assigned.

Required Qualifications

• BA/BS Degree (4-year)
• 4-6 years of related work experience including experience in the entertainment industry
• Previous supervisory experience
• Must have experience working in the music industry, specifically live entertainment
• Experience in developing start-up box offices, strategies, and arena ticketing, preferred
• Box Office Experience is a plus
• Familiarity of basic accounting and budgeting principals
• Familiarity with AXS, Ticketmaster and other ticketing platforms.
• Proficient in Microsoft Word, Excel, Outlook and Adobe Professional
• Must be organized, detail-oriented and self-motivated
• Ability to multitask, prioritize and remain calm in a fast paced environment
• Must be able to work flexible schedule including nights, weekends and some holidays
• Excellent interpersonal, written and verbal communication skills
• Must be able to work a flexi le schedule including evenings, weekends, and holidays

Pay Scale

$68,799.00 - $103,734.00

Benefits

We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

Bonus

This position is eligible for a bonus under the current bonus plan requirements.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state and local law.

Employer does not offer work visa sponsorship for this position.