Manager, People Operations

Renaissance Life & Health Insurance Company of America; Indianapolis (IN); Hybrid; USD 95,000 - 110,000; Full time

Job summary

Renaissance Life & Health Insurance Company of America in Indianapolis (hybrid) is seeking a Manager, People Operations to lead the daily HR programs and processes across benefits, compensation, employee relations, records, compliance, and policy administration. The role partners with senior leaders to align programs with business goals and improve the employee experience.

The ideal candidate will bring leadership, strong communication, and expertise in HR operations, employee experience, and

Qualifications

• Bachelor's Degree in HR Management, Business Management, or related field required.
• 5+ years of experience in People Operations with Employee Relations and/or Benefits Administration.
• Knowledge of federal and state regulations affecting employee benefit programs, employee relations, and LOA policies.
• Proficient in Microsoft Office, particularly Excel.
• Previous experience with Benefits Administration and LOA processing strongly preferred.
• Experience with multi-state employers and state leave laws preferred.
• SHRM-CP designation preferred.

Responsibilities

• Oversee daily operations of the People Operations teams including, but not limited to, Benefits, Employee Relations, Regulatory and Compliance, and Policy Administration.
• Partner with leadership to navigate employee relations issues and assist with the development of staff, including conducting investigations, resolving conflicts and facilitating compliance with company policies and procedures.
• Develop and implement organizational policies and procedures consistent with State and Local regulations.
• Support employee engagement and retention strategies throughout the organization.
• Oversee administration of all leave administration, including FMLA, State Sick Leave, and Disability.
• Participate in the development, delivery and administration of people operations programs for employees.
• Provide Executive leadership with organizational trends, making recommendations based on data analysis.
• Assist with open enrollment, including updating benefit guides, auditing changes, and processing updates to PO systems.
• Stay abreast of people operations trends affecting the corporation and department function and updates management as appropriate.
• Provide support to leadership as needed for projects, programs, and meetings.
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Skills

HRIS

Excel

AI tools awareness

Communication

Education

Bachelor's Degree in HR Management / Business

Tools

Microsoft Office Suite

HRIS systems

Job description

Job Title:

Manager, People Operations

Number of Positions:

1

Location:

Indianapolis, IN

Location Specifics:

Hybrid Position

Job Summary:

The Manager, People Operations is responsible forleading the daily administration, delivery, and continuous improvement of employee programs, services, and operational processes that support the employee lifecycle and overall People strategy. This role oversees a broad range of human resources functions, includingbenefitsadministration, compensation, employee relations, employee records management, compliance, and other enterprise-wide initiatives.

The Manager, People Operations partners closely with leaders across the organization to ensure programs, policies, and processes are delivered effectively, consistently, and in alignment with businessobjectives.

The ideal candidate brings strong leadership, communication, and relationship-building skills, along withexpertisein human resources operations, employee experience, and program management. Success in this role requires sound judgment, a customer-focused mindset, the ability to balance strategic and operational responsibilities, and a commitment to fostering a positive, compliant, and high-performing workplace culture.

• Oversee daily operations of thePeople Operationsteams in functions including, but not limited to, Benefits, Employee Relations, Regulatory and Compliance, and Policy Administration.

• Partner withleadershipsto navigateemployee relations issues andassistwith the development of staff, including conducting investigations, resolvingconflictsandfacilitatingcompliance with company policies and procedures.

• Develop and implement organizational policies and procedures consistent with State and Local regulations.

• Support employee engagement and retention strategies throughout the organization.

• Oversee administration of all leave administration, including FMLA, State Sick Leave, and Disability.

• Participate in the development,deliveryand administration ofpeopleoperationsprograms for employees.

• ProvideExecutiveleadership with organizational trends, making recommendations based on data analysis.

• Assistwith open enrollment, including updating benefit guides, auditing changes, and processing updates toPOsystems.

• Stayabreast ofpeopleoperationstrends affecting the corporation and department function and updates management as appropriate.

• Provide support toleadership as needed for projects, programs,andmeetings.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Minimum Requirements:

• Bachelor's Degree in HR Management, Business Management, or related fieldrequired.

• 5+ years of experience inPeople Operationswith Employee Relations and/or Benefits Administration experiencerequired.

• Knowledge of all pertinent federal and state regulations affectingemployee benefit programs, employee relations,and leave of absence policiesrequired.

• Demonstrated experience using Microsoft office products, particularly Excel preferred.

• Previousexperience with Benefits Administration and LOA processingstronglypreferred.

• Previous experience working for a multi-state employer with State Leave Lawsstronglypreferred.

• SHRM-CP designation preferred.

Technical Qualifications

• Willingness to learnand adopt new tools, technologies, and process improvements, including automation or AI-enabled solutions.

• Used AI tools responsibly within company, security, and compliance guidelines.

• HRIS and Microsoft Officeproficiency, including advanced Excel skills.

Base Salary Range: 95,000-$110,000

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.