Senior Manager, Benefits and People Operations (Remote)

Teaching Strategies; Denton (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation package

Employee equity program

Health and wellness benefits

401(k) with employer match

Flexible work environment

Unlimited PTO

Job summary

Teaching Strategies is seeking a Senior Manager, Benefits and People Operations in Denton, TX to oversee benefits administration, HRIS, and people analytics. You will partner with brokers and vendors, manage vendor relationships, and ensure compliant, employee-focused operations across benefits, payroll, and reporting.

The role requires 5–7 years in benefits and People Operations, leadership experience, and strong analytical skills.

Qualifications

• 5–7 years of progressive benefits and People Operations experience.
• 5+ years overseeing employee benefit programs.
• Previous manager experience.
• Experience managing health and retirement plans and vendor relationships.
• Experience administering self-funded medical plans.
• Experience working with HRIS systems and employee data management.
• Strong analytical, reporting, and problem-solving skills.
• Experience managing complex employee issues with professionalism and discretion.

Responsibilities

• Oversee day-to-day administration of health and welfare programs (medical, dental, vision, life, disability, FSA/HSA, retirement).
• Lead benefits program operations, including renewals, open enrollment, and vendor relations.
• Partner with brokers, vendors, and internal teams for competitive benefits offerings and compliant administration.
• Maintain HRIS configurations, data integrity, and reporting workflows.
• Support payroll, finance, and compensation through data insights and process improvements.
• Develop SOPs and drive process improvements across People Operations.

Skills

Benefits administration

People Operations

Leadership

HRIS systems

Data analytics

Vendor management

Strategic planning

Regulatory compliance

Education

Bachelor's degree in HR/Business/Finance

Certifications (CEBS/SHRM-CP/SHRM-SCP/PHR/SPHR preferred)

Tools

Rippling

HRIS platforms

Job description

Department: People Operations
Employment Type: Full Time
Location: Denton, Texas

Position Overview

The Senior Manager, Benefits and People Operations is responsible for managing the day-to-day operations of the company's employee benefits programs, HR systems, people analytics, and operational processes that support the employee experience. This role serves as the primary owner of benefits administration while also supporting broader People Operations initiatives, including HRIS administration, workforce reporting, compliance, process improvement, and operational support. The People Operations Manager partners closely with brokers, vendors, Finance, Payroll, and internal stakeholders to ensure programs are administered efficiently, compliantly, and with a strong employee experience focus.

Specific Roles & Responsibilities

Benefits Administration & Total Rewards

• Oversee daily administration of the company's health and welfare programs, including medical, dental, vision, life insurance, short‑term disability, long‑term disability, FSA, HSA, and retirement programs.
• Serve as the primary operational owner of employee benefit programs and ensure efficient and compliant program administration.
• Partner with brokers, carriers, vendors, and internal stakeholders to maintain competitive and effective benefit offerings.
• Act as the primary escalation point for complex employee benefit questions and issue resolution.
• Ensure compliance with applicable federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, and other benefits‑related requirements.
• Monitor regulatory changes, assess organizational impact, recommend actions, and implement necessary updates.
• Manage monthly benefit billing, reconciliations, audits, and vendor reporting.
• Lead benefit plan renewals, annual open enrollment activities, employee communications, and implementation of new benefit programs.
• Configure and maintain benefit plans within the HRIS system.
• Partner with brokers and vendors to review utilization, claims, and program performance and provide recommendations for continuous improvement.
• Support budget planning by providing benefits data, analysis, and insights.
• Support the organization’s compensation programs by conducting market pricing and benchmarks to ensure compensation remains competitive and aligned with business objectives.

People Operations

• Support the overall administration and continuous improvement of People Operations programs, processes, and systems.
• Serve as a key administrator for the company's HRIS platform, ensuring data integrity, system accuracy, and efficient workflows.
• Partner with Payroll and Finance to support employee lifecycle transactions and payroll‑related processes.
• Develop and maintain standard operating procedures, documentation, and process improvements.
• Identify opportunities to streamline and automate People Operations processes to improve efficiency and employee experience.
• Provide guidance and support to People Operations team members on complex employee issues, policies, and procedures.

People Analytics & Reporting

• Develop and maintain People Operations dashboards, reports, and workforce metrics.
• Track and analyze key people metrics, including headcount, turnover, retention, recruiting activity, benefits utilization, compensation, and employee demographics.
• Translate workforce data into meaningful insights and recommendations for the People Team and business leaders.
• Support monthly, quarterly, and annual reporting requirements.
• Assist with workforce planning, budgeting, and organizational reporting initiatives.
• Ensure accuracy and integrity of employee and organizational data.

Vendor Management & Compliance

• Manage relationships with benefit providers, brokers, retirement vendors, and People Operations partners.
• Coordinate vendor implementations, renewals, audits, and ongoing performance reviews.
• Support internal and external audit requests related to benefits, HRIS, and employee data.
• Maintain compliance documentation and ensure operational readiness for audits and regulatory reviews.

Team Leadership

• Provide day‑to‑day leadership, coaching, and support to direct reports.
• Establish goals and priorities for the People Operations team.
• Foster a culture of accountability, service excellence, continuous improvement, and collaboration.
• Support professional development and growth opportunities for team members.

Required Qualifications

• 5–7 years of progressive benefits and People Operations experience.
• 5+ years of experience overseeing employee benefit programs.
• Previous manager experience acting as both a player and coach.
• Experience managing health and retirement plans, and vendor relationships.
• Experience administering self‑funded medical plans.
• Experience working with HRIS systems and employee data management.
• Strong analytical, reporting, and problem‑solving skills.
• Experience managing complex employee issues with professionalism and discretion.
• Prior leadership or supervisory experience.

Preferred Qualifications

• Experience with Rippling or other HRIS platforms.
• Experience supporting a multi‑state workforce.
• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
• CEBS, SHRM‑CP, SHRM‑SCP, PHR, or SPHR certification.
• Experience in a SaaS, technology, or high‑growth organization.

Additional Benefits & Perks

• Competitive compensation package
• Employee Equity Appreciation Program
• Health and wellness insurance benefits
• 401(k) with employer match
• Flexible work environment
• Unlimited paid time off (including paid holidays and winter break)
• Paid parental leave
• Tuition assistance and professional development opportunities
• Best‑in‑class technology equipment for every employee

Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.

Equal Employment Opportunity (EEO)

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act (EPPA)