Manager, People & Culture

Trans Canada Trail; United States; Remote; USD 79,000 - 107,000; Full time

Benefits offered by this job

RRSP contributions

Health Insurance

EAP

Flexible location (Canada)

Vacation & holidays

Job summary

Trans Canada Trail is seeking a Manager, People & Culture to build and lead our internal HR function for a fully remote, Canada-wide team. You will partner with the CAO and senior leadership to design how we develop managers, support employees, and nurture a healthy culture.

You will own employee relations, performance management, policy, training, and HR operations, including recruitment, onboarding, compensation, and data reporting.

Qualifications

• 7–10 years progressive HR experience, with proven success building or reshaping an HR function and shaping culture.
• Experience coaching managers through real situations and providing practical HR guidance.
• Strong generalist background across employee relations, performance, policy, recruitment, and HR administration.

Responsibilities

• Employee relations & culture: act as daily contact for ER matters and measure organizational health.
• Manager capability building: advise managers, provide feedback, delegation and staff development.
• Performance & policy: own performance cycle, update HR policies, ensure clear communication.
• HR operations: lead recruitment/onboarding, admin compensation/benefits, data reporting, compliance.
• Partnership: collaborate with external HR advisor on complex matters and investigations.

Skills

HR Generalist

Employee Relations

Policy Development

Performance Management

Remote Work

Change Management

Education

Bachelor’s in HR or related field

Tools

HRIS

MS Excel

Payroll Systems

Job description

We’re looking for aManager, People & Culture to build and lead Trans Canada Trail’s internal HR function. This is a rare opportunity to shape people practices from the ground up at a growing, mission-driven organization — designing how we develop managers, support employees, and build a healthy culture across a fully remote team. You’ll work closely with the Chief Administrative Officer and senior leadership, to own the full range of day-to-day HR practice: employee relations, performance management, policy, training, and culture.

This role suits someone who has built or meaningfully shaped an HR function and who is energized by the challenge of a growing, remote-first organization.

This position is open only to residents of Canada, who are eligible to work in Canada.

Key responsibilities

Employee Relations & Culture

• Serve as the trusted, day-to-day point of contact for employee relations matters across the organization
• Design and lead culture and engagement measurement (e.g. pulse surveys) to give leadership an honest, ongoing read on organizational health
• Partner with leadership on building healthy, sustainable norms for a fully remote team

Manager Capability Building

• Support and deliver practical advice for people managers, including giving feedback, managing expectations, delegation, developing junior staff, and handling difficult employee situations
• Coach managers directly through real employee relations situations

Performance & Policy

• Own the performance management cycle, including tools, timing, manager support and archiving
• Modernize and maintain HR policies, and lead the organization-wide communication needed to make sure they’re understood and applied consistently

HR Operations

• Lead recruitment and onboarding for a growing, distributed team
• Administer compensation and benefits programs
• Maintain HR systems and people data to support accurate, timely reporting
• Monitor employment compliance obligations across the provinces and territories where our team is located

Partnership

• Work alongside our external HR advisor on complex employee relations matters, leave and accommodation cases, and formal investigations, ensuring a clear and effective division of responsibility

Desired experience and qualifications

• 7–10 years of progressive HR experience, including demonstrated success at building, or significantly reshaping an HR function that has contributed to positive organizational culture change
• Demonstrated experience coaching managers directly through real situations
• Strong generalist foundation across employee relations, performance management, policy, recruitment, and HR administration
• Success implementing or improving HR process and procedure and an understanding of change management best practice
• Comfort and prior success working in a fully remote or highly distributed team environment
• Working knowledge of Canadian employment standards, ideally across multiple provinces
• Sound judgment and an ability to discern when to manage a matter directly and when to elevate or seek specialized support
• Experience in the nonprofit sector is an asset but not required; experience in a resource-conscious, fast-growing organization is equally valuable
• A collaborative, consulting-based approach to providing HR support and advice

Compensation package

We offer a compensation package that includes:

• Contributions to group RRSP
• Insurance: health, dental, long-term disability and life insurance
• Employee Assistance Program (EAP)
• Flexible work location (within Canada) and hours of work
• Generous paid vacation, holidays and sick leave

Working environment

• Fully remote team with flexible working hours.
• A meaningful mission and the chance to shape how a growing national charity supports its people.
• The opportunity to build something from the ground up, with real organizational support behind it.
• Candidates must have a reliable internet connection and a dedicated workspace.

Commitment to inclusion and employment equity

Trans Canada Trail is a proud equal opportunity employer, and we are committed to creating a respectful, inclusive and barrier-free workplace that allows everyone to reach their full potential. A diverse workforce is key to our success, and we understand that different experiences, expertise and diversity of thought create better opportunities to understand the world we share.

The deadline for submitting your application is November 8, 2026.

We value a staff team made up of people with diverse voices and experiences and welcome your application if this role calls out to you. If you already have the skills and experience that we’ve asked for, great. But we also consider potential – so if you don’t have those exact skills yet, but you have the know-how and desire to develop them, know that we support professional growth, and this role may still be a great match for you – so don’t be shy about applying.

Applications will only be accepted from residents of Canada, who are eligible to work in Canada.

We thank all applicants for their interest in working at Trans Canada Trail, however only those candidates selected for an interview will be contacted.

Trans Canada Trail is committed to the full inclusion of all qualified individuals. As part of this commitment, Trans Canada Trail will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].