Manager Payroll Systems

Resorts World New York City; Miami (FL); On-site; USD 75,000 - 100,000; Full time

Job summary

Resorts World New York City is seeking a Manager of Payroll Systems to lead the strategy, implementation, and optimization of payroll technology. This role is responsible for overseeing payroll operations and ensuring compliance with all regulations.

The ideal candidate will have experience in managing payroll for complex, multi-entity operations, strong leadership skills, and proficiency in payroll systems like Workday and UKG. A Bachelor's degree and significant experience in management are required.

Qualifications

• Bachelor's Degree in related field or five years of management experience.
• Must have eight years of related work experience.
• Experience in casino, gaming, or 24/7 operations is preferred.

Responsibilities

• Lead the strategy and implementation of payroll technology.
• Oversee payroll system operations and ensure compliance.
• Manage relationships with payroll service providers.

Skills

Payroll Systems Expertise

Regulatory Compliance

Analytical & Problem-Solving Skills

Technology & Process Optimization

Cross-Functional Collaboration

Leadership & Team Development

Attention to Detail

Change Management

Data Security & Confidentiality

Communication & Stakeholder Management

Education

Bachelor’s Degree in related field

High school or equivalent diploma

Tools

Workday Payroll

UKG (UltiPro, Dimensions)

Job description

Job Details

Job Description

The Manager of Payroll Systems will lead the strategy, implementation, and optimization of our payroll technology. This role is responsible for overseeing payroll system operations, ensuring compliance with federal, state, and international regulations, and driving process improvements through automation and system enhancements. The ideal candidate will have deep expertise in payroll technology, strong leadership skills, and experience managing large-scale payroll operations in a complex, multi-entity and highly regulated environment. The Manager partners closely with Payroll, Operations, HR, Finance, IT and Compliance teams to enhance system functionality, support complex pay rules, 24/7 operations, and multi-jurisdictional requirements typical of casino environments.

Essential Duties / Core Competencies

• Configure and Maintenance of Payroll Rules: To include supporting various employees and pay differences, included but not limited to: tipped employees and tip allocation; shift differentials, premium pay, and overtime; union contracts and collective bargaining agreements; multiple pay groups and 24/7 operations
• Ensure Compliance & Risk Management: Maintain compliance with federal, state, and international payroll regulations, tax laws, and company policies.
• System Integration & Automation: Collaborate with Payroll, IT, HR, Operations, and Finance to optimize integrations between payroll, HRIS, and financial systems.
• Vendor & Technology Management: Manage relationships with payroll service providers and technology vendors to ensure system reliability and performance.
• Process Improvement: Identify opportunities for automation and process enhancements to improve payroll accuracy, efficiency, and reporting capabilities.
• Data Integrity & Reporting: Ensure payroll data accuracy, oversee audits, and generate reports to support financial planning and analysis.

Core Competencies

• Payroll Systems Expertise: This role serves as the primary subject matter expert for Workday Payroll and UKG (UltiPro, Dimensions, Workforce Management) systems.
• Regulatory Compliance: Strong knowledge of federal, state, and international payroll laws, tax regulations, and reporting requirements. Knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations as well as Company's internal controls, policies and procedures.
• Analytical & Problem-Solving Skills: Ability to analyze payroll data, troubleshoot system issues, and drive continuous improvements
• Technology & Process Optimization: Experience implementing and enhancing payroll systems, leveraging automation, and improving workflows.
• Cross-Functional Collaboration: Ability to work effectively with HR, Finance, IT, and external vendors to align payroll operations with business goals.
• Leadership & Team Development: Strong leadership skills to manage and mentor payroll system teams, fostering a culture of efficiency and accuracy.
• Attention to Detail: High level of accuracy in managing payroll data, audits, and compliance-related documentation.
• Change Management: Experience leading payroll system transitions, upgrades, or process improvements with minimal business disruption.
• Data Security & Confidentiality: Understanding of payroll data privacy, cybersecurity, and risk mitigation strategies.
• Communication & Stakeholder Management: Clear and effective communication skills to present payroll insights, policy updates, and system changes to executives and employees.

Work / Educational Experience

• Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• Bachelor’s Degree in related field AND three (3) years’ experience in a Management position.
  • OR Five (5) years of experience in a Management position.
• Eight (8) years’ related work experience.
• Experience supporting casino, gaming, hospitality, or 24/7 operations.
• Advanced knowledge of Payroll and Human Resources issues and solutions.
• Hands‑on experience with Workday Payroll and UKG (UltiPro and/or Dimensions).
• Multi‑state or multi‑property payroll experience preferred.
• Advanced knowledge and strong background in HR systems.
• Experience with unionized environments and collective bargaining agreements.

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

Language Skills

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Work Environment

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

Company Commitment

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

NOTE

This job description is not intended to be all-inclusive. Team members may perform other related duties as required to meet the ongoing needs of the organization.

This position may require obtaining a key level license as the position requires the ability to make discretionary decisions that may impact gaming facility operations.