Manager, Patient Transport

Valley Health; Winchester (VA); On-site; USD 32,000 - 49,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and Vision Insurance

Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Healthy U Wellness Program

Job summary

Valley Health is seeking a Manager, Patient Transport to oversee daily operations of the Patient Transport team within the Support Services framework. You will supervise staff, coordinate transport requests, ensure policy and regulatory compliance, and collaborate with leaders across departments to meet service and safety standards.

Experience in healthcare transport, strong communication skills, and budget awareness are essential as you drive performance improvements and patient safety outcomes

Qualifications

• Education: High School Diploma or GED required.
• Two years experience in healthcare/patient transport preferred.
• Supervisory experience preferred.
• Knowledge of medical terminology preferred.
• Excellent written and verbal communication skills required.
• Ability to lead and direct a large group of employees required.
• Ability to prioritize multiple requests and assignments required.

Responsibilities

• Utilizes interpersonal customer service skills, manages transport requests and scheduling.
• Oversees training of transport staff and ensures policy compliance.
• Provides coaching and feedback on staff performance.
• Manages department budget and financial data.
• Maintains inventory and performs quality assurance checks.

Skills

Leadership

Communication

Medical terminology

Supervision

Prioritization

Education

High School Diploma or GED

Job description

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department

PATIENT TRANSPORT TEAM - 206014

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Range

$23.07 - $35.76

Job Description

The Manager, Patient Transport is responsible for all daily operations of the Patient Transport team and works closely with all leaders in the Support Services Department.

Responsibilities and Duties

Utilizes interpersonal customer service skills, understands the process for transport requests and managing software, oversees training of transport staff, assists with scheduling, and assuring compliance of all policies and procedures, and ensures compliance with regulatory agencies.

Coach, counsel, and train team members on department policies and procedures to ensure the safe and efficient transport of patients and employee safety.

Consistently demonstrates collaboration with all departments and acts as a liaison for the Transport Team.

Promotes individual/team accountability for performance measures.

Provides feedback on daily staff performance, annual evaluations, and disciplinary processes as requested.

Oversees department financial data and statistics and ensures the department operates within budget.

Provide individual guidance and motivation to staff to enable each one to perform to his/her fullest potential.

Conducts quality assurance checks and manages materials inventory as well as general use of equipment.

Demonstrate quality leadership in meeting performance plans.

Contribute to the success of the organization through achievement of system, hospital and departmental goals and objectives.

Education
High School Diploma or GED required

Experience
Two years experience in healthcare/patient transport environment preferred

Supervisory experience preferred

Qualifications
Knowledge of medical terminology preferred

Excellent written and verbal communication skills required

Ability to lead and direct a large group of employees required

Ability to prioritize multiple requests and assignments required

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.