Transportation Specialist, VMT - Per Diem

Valley Health; Keyser (WV); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental insurance

Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Wellness Program

Campus discounts

Job summary

Valley Health seeks a Transportation Specialist to provide safe, reliable non‑medical transport and paratransit services for clients traveling to and from medical facilities. You will operate under the Dispatch Center and Team Leader, ensuring high‑quality service while handling ambulatory, wheelchair, and stretcher clients with strict safety standards.

The role emphasizes loading and securing clients, coordinating with internal and external teams, and meeting appointment times while maintaining

Qualifications

• Must be at least 18 years old.
• Valid driver’s license retained.
• DOT physical exam and drug screen required as per VH policies.

Responsibilities

• Provide wheelchair and stretcher transportation, non‑emergency ambulance assistance, and client support.
• Load, secure, and transfer clients safely with mobility devices.
• Follow all safety policies and regulatory guidelines 100% of the time.
• Maintain vehicle readiness and cleanliness per standards.
• Communicate with Dispatch Center to ensure timely pickups and compliance.

Skills

Safe driving

Customer service

Regulatory compliance

Education

High School Diploma or equivalent

Tools

Wheelchair lift systems

Job description

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department

VMT-KEYSER - 507203

Worker Sub Type

Per Diem

Pay Range

$17.26 - $20.71

Job Description

The Transportation Specialist provides safe, reliable, and customer‑focused non‑medical transportation and paratransit services for clients traveling to and from medical facilities. Operating under the direction of Valley Medical Transport’s Dispatch Center and Team Leader, this role ensures high‑quality service delivery by transporting ambulatory, stretcher and wheelchair‑bound clients, maintaining strict safety standards, and communicating effectively with internal and external stakeholders.

Responsibilities and Duties

• Provide specialized wheelchair and stretcher van transportation, non‑emergency ambulance assistance, and general client support.
• Ensure proper loading, securing, and transfer of all clients.
• Follow all regulatory guidelines and safety policies 100% of the time.
• Ensure all clients, passengers, and mobility devices are properly secured at all times.
• Perform non‑emergency ambulance operations and assist ambulance attendants as needed.
• Obtain accurate directions to client locations and medical facilities.
• Meet scheduled pickup and appointment times as established.
• Maintain vehicle readiness and cleanliness in accordance with organizational standards.
• Communicate frequently and effectively with the Dispatch Center using approved communication tools, ensuring compliance with transport procedures.
• Immediately report any issues that may delay pickups or appointment times.
• Collaborate appropriately with Division management, physicians, nurses, and staff regarding transportation operations.
• Complete daily and monthly vehicle checklists.
• Report findings and recommend repairs or replacement of safety equipment and supplies to leadership team members.

Education

High School Diploma or equivalent preferred.

Experience

Experience in the use of adaptive equipment and wheelchair lift systems, as well as providing care and support for older adults and individuals with disabilities, is preferred.

Certification & Licensure

• Required to satisfy and maintain the requirements for a valid driver’s license.
• A DOT equivalent physical examination to obtain and maintain a Medical Examiner’s Certification, as well as submit a periodic drug screening, as defined by applicable federal, state, and VH policies, is required.
• Trauma Informed Care Training is required by 8/7/2027 for all employees hired on or before 6/7/2026, and within 12 months of hire for employees hired after 6/7/2026.
• Suicide and Crisis Intervention Training is required by 8/7/2027 for all employees hired on or before 6/7/2026, and within 12 months of hire for employees hired after 6/7/2026.
• Emergency Vehicle Operators Course (EVOC) is required by 8/6/2026 for all employees hired on or before 6/7/2026, and within 60 days of hire for all employees hired after 6/7/2026. EVOC will be provided during orientation.
• BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved is required within 60 days of hire.
• Cardiopulmonary Resuscitation (CPR) is required by 8/6/2026 for all employees hired on or before 6/7/2026, and within 60 days of hire for all employees hired after 6/7/2026.
• First Aid is required by 8/6/2026 for all employees hired on or before 6/7/2026, and within 60 days of hire for all employees hired after 6/7/2026.
• Emergency Medical Vehicle Operator Certification (EMVO) is required by 6/7/2027 for all employees hired on or before 6/7/2026, and within 12 months of hire for all employees hired after 6/7/2026.

Qualifications

• Must be 18 years of age.
• Must maintain a driving record that is acceptable with the company’s insurance carrier.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.