Transportation Specialist, VMT - Full Time (2)

Valley Health System; United States; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Zero-deductible health plan

Dental and vision insurance

Generous paid time off

Tuition assistance

Retirement savings match

Employee assistance program

Healthy U wellness program

HSA & FSA options

On-campus dining discounts

Job summary

Valley Health System is seeking a Transportation Specialist to provide safe, reliable non‑medical transport for clients traveling to medical facilities. You’ll operate under the Dispatch Center, loading and transporting ambulatory, wheelchair, and stretcher patients while following strict safety standards.

Responsibilities include driving, securing clients and devices, maintaining vehicles, and coordinating with medical staff.

Qualifications

• High School Diploma or equivalent preferred.
• Experience with adaptive equipment and wheelchair lift systems preferred.
• Valid driver’s license and clean driving record required.

Responsibilities

• Provide wheelchair and stretcher van transportation, non‑emergency ambulance assistance, and client support.
• Load, secure, and transfer clients safely and efficiently.
• Follow all safety policies and regulatory guidelines.
• Ensure clients, mobility devices, and equipment are secured at all times.
• Assist ambulance attendants and perform non‑emergency operations as needed.
• Obtain directions and meet scheduled pickup times.
• Maintain vehicle readiness and cleanliness per standards.
• Communicate with Dispatch Center using approved tools and report issues promptly.
• Collaborate with management, physicians, nurses, and staff on transportation operations.
• Complete daily and monthly vehicle checklists and report safety equipment needs.

Skills

Must be 18 years old

Education

High School Diploma or equivalent

Job description

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department VMT-WINCHESTER - 507201 Worker Sub Type Regular Work Shift Pay Range $17.26 - $20.71

Job Description The Transportation Specialist provides safe, reliable, and customer‑focused non‑medical transportation and paratransit services for clients traveling to and from medical facilities. Operating under the direction of Valley Medical Transport’s Dispatch Center and Team Leader, this role ensures high‑quality service delivery by transporting ambulatory, stretcher and wheelchair‑bound clients, maintaining strict safety standards, and communicating effectively with internal and external stakeholders.

Responsibilities and Duties

• Provide specialized wheelchair and stretcher van transportation, non‑emergency ambulance assistance, and general client support.
• Ensure proper loading, securing, and transfer of all clients.
• Follow all regulatory guidelines and safety policies 100% of the time.
• Ensure all clients, passengers, and mobility devices are properly secured at all times.
• Perform non‑emergency ambulance operations and assist ambulance attendants as needed.
• Obtain accurate directions to client locations and medical facilities.
• Meet scheduled pickup and appointment times as established.
• Maintain vehicle readiness and cleanliness in accordance with organizational standards.
• Communicate frequently and effectively with the Dispatch Center using approved communication tools, ensuring compliance with transport procedures.
• Immediately report any issues that may delay pickups or appointment times.
• Collaborate appropriately with Division management, physicians, nurses, and staff regarding transportation operations.
• Complete daily and monthly vehicle checklists.
• Report findings and recommend repairs or replacement of safety equipment and supplies to leadership team members.

Education

High School Diploma or equivalent preferred.

Experience

Experience in the use of adaptive equipment and wheelchair lift systems, as well as providing care and support for older adults and individuals with disabilities, is preferred.

Certification & Licensure

Required to satisfy and maintain the requirements for a valid driver’s license. A DOT equivalent physical examination to obtain and maintain a Medical Examiner’s Certification, as well as submit a periodic drug screening, as defined by applicable federal, state, and VH policies, is required.

Training Requirements

• Trauma Informed Care Training is required by 8/7/2027 for all employees hired on or before 6/7/2026, and within 12 months of hire for employees hired after 6/7/2026.
• Suicide and Crisis Intervention Training is required by 8/7/2027 for all employees hired on or before 6/7/2026, and within 12 months of hire for employees hired after 6/7/2026.
• Emergency Vehicle Operators Course (EVOC) is required by 8/6/2026 for all employees hired on or before 6/7/2026, and within 60 days of hire for all employees hired after 6/7/2026. EVOC will be provided during orientation.
• BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved is required within 60 days of hire.
• Cardiopulmonary Resuscitation (CPR) is required by 8/6/2026 for all employees hired on or before 6/7/2026, and within 60 days of hire for all employees hired after 6/7/2026.
• First Aid is required by 8/6/2026 for all employees hired on or before 6/7/2026, and within 60 days of hire for all employees hired after 6/7/2026.
• Emergency Medical Vehicle Operator Certification (EMVO) is required by 6/7/2027 for all employees hired on or before 6/7/2026, and within 12 months of hire for employees hired after 6/7/2026.

Qualifications

• Must be 18 years of age.
• Must maintain a driving record that is acceptable with the company’s insurance carrier.

Benefits

• A Zero-Deductible Health Plan Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
• In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!