Manager Patient Support Services

University of Vermont Health - UVM Medical Center; Burlington (VT); On-site; USD 90,000 - 130,000; Full time

Job summary

UVM Health in Burlington, VT seeks a Manager of Patient Support Services to run 24/7 operations, uphold quality standards, and lead a service-oriented team. The role includes budget development and staffing management to ensure excellent patient care.

The ideal candidate has a Bachelor's degree (Masters preferred) and at least 2 years of leadership experience in health care operations, with a proven record of building strong service-focused teams.

Qualifications

• 2+ years of leadership experience in health care operations.
• Proven track record building a strong service-oriented team.
• Experience driving quality standards and staff development.

Responsibilities

• Oversee daily operations of the Patient Support Services Department.
• Develop and manage the departmental budget.
• Set quality standards and manage the Patient Support Services staff.

Skills

Leadership experience

Health care operations

Service-oriented team development

Education

Bachelor's degree

Master's degree

Job description

Job Description

The Manager of Patient Support Services drives the daily operations of the Patient Support Services Department in order to provide excellent patient care on a 24/7 basis. The manager develops and manages to the departmental budget, sets quality standards for the department and manages and develops the Patient Support Services staff.

Education

Bachelor's degree required, preferably in a business-related field. Masters preferred.

Experience

Leadership experience of 2 or more years in a health care-related fieldDemonstrated success within the field of health care operations or relevant fieldDemonstrated success with building a strong service-oriented team