24/7 Patient Support Operations Manager

University of Vermont Health - UVM Medical Center; Burlington (VT); On-site; USD 90,000 - 130,000; Full time

Job summary

UVM Health in Burlington, VT seeks a Manager of Patient Support Services to run 24/7 operations, uphold quality standards, and lead a service-oriented team. The role includes budget development and staffing management to ensure excellent patient care.

The ideal candidate has a Bachelor's degree (Masters preferred) and at least 2 years of leadership experience in health care operations, with a proven record of building strong service-focused teams.

Qualifications

• 2+ years of leadership experience in health care operations.
• Proven track record building a strong service-oriented team.
• Experience driving quality standards and staff development.

Responsibilities

• Oversee daily operations of the Patient Support Services Department.
• Develop and manage the departmental budget.
• Set quality standards and manage the Patient Support Services staff.

Skills

Leadership experience

Health care operations

Service-oriented team development

Education

Bachelor's degree

Master's degree

Job description

UVM Health in Burlington, VT seeks a Manager of Patient Support Services to run 24/7 operations, uphold quality standards, and lead a service-oriented team. The role includes budget development and staffing management to ensure excellent patient care.

The ideal candidate has a Bachelor's degree (Masters preferred) and at least 2 years of leadership experience in health care operations, with a proven record of building strong service-focused teams.