Manager Patient Support Services

University of Vermont Medical Center; Burlington (VT); On-site; USD 90,000 - 130,000; Full time

Job summary

University of Vermont Medical Center is seeking a Manager of Patient Support Services to oversee the daily operations of the department, ensuring exceptional patient care around the clock.

The role leads budgeting, sets quality standards, and guides a dedicated staff to deliver service excellence in a fast-paced healthcare environment.

Strong leadership, strategic thinking, and collaboration with clinical teams are essential to drive improvement and patient satisfaction across the organization.

Qualifications

• Bachelor's degree in a business-related field is required.
• Masters degree preferred.
• 2+ years of leadership experience in a health care setting.
• Demonstrated success in health care operations or a relevant field.

Responsibilities

• Oversee daily operations of the Patient Support Services Department.
• Develop and manage the departmental budget.
• Set quality standards and lead staff development.

Skills

Leadership

Budget management

Quality standards

Staff development

Education

Bachelor's degree

Master's degree

Job description

JOB DESCRIPTION:

The Manager of Patient Support Services drives the daily operations of the Patient Support Services Department in order to provide excellent patient care on a 24/7 basis. The manager develops and manages to the departmental budget, sets quality standards for the department and manages and develops the Patient Support Services staff.

EDUCATION:

Bachelor's degree required, preferably in a business-related field. Masters preferred.

EXPERIENCE:

Leadership experience of 2 or more years in a health care-related fieldDemonstrated success within the field of health care operations or relevant fieldDemonstrated success with building a strong service-oriented team