Manager Patient Management

Kaleida Health; Buffalo (NY); On-site; USD 4,299,000 - 5,912,000; Full time

Job summary

Kaleida Health's Golisano Children's Hospital in Buffalo, NY is seeking a dedicated care coordination professional to join the GCH Patient Management team. The role focuses on coordinating care at the designated site, facilitating care paths, collecting data, and applying criteria to identify and manage general and high-risk patients.

You will support interventions, staff assignments, and cross-functional coordination using system-wide criteria, requiring RN licensure and a BSN preferred, with

Qualifications

• RN licensure is required.
• BSN or higher preferred.
• 3-5 years in Utilization, Discharge Planning, and Case Management.
• Experience in acute hospital settings preferred.

Responsibilities

• Coordinate care at the designated site and facilitate care paths.
• Collect data and apply criteria to identify and manage patients.
• Lead interventions and staff assignments with system-wide criteria.
• Maintain knowledge of performance improvement concepts.

Skills

Care coordination

Case management

Utilization

Discharge planning

Interpersonal skills

Communication

Education

RN license

BSN preferred

MSN optional

Case Management Certification preferred

Job description

Job Description

Responsible for coordination of care at designated site, inclusive of care path facilitation, data collection and application of criteria to identify and manage general and high-risk patients. Facilitates interventions, staff assignments and coordination issues utilizing system-wide criteria as tools. Must possess working knowledge of Inpatient / payer / community case management, inpatient, outpatient, and the home health continuum, as well as managed care utilization management and coordination of care. Incumbent must maintain their knowledge of leading practices in case management, transition planning to post-acute setting, population health, clinical care and payor requirements. Incumbent must maintain a working knowledge of the concepts associated with Performance Improvement.

Location: Golisano Children's Hospital

Location of Job : US:NY:Buffalo

Work Type : Full-Time

Shift 1

Responsible for coordination of care at designated site, inclusive of care path facilitation, data collection and application of criteria to identify and manage general and high-risk patients. Facilitates interventions, staff assignments and coordination issues utilizing system-wide criteria as tools. Must possess working knowledge of Inpatient / payer / community case management, inpatient, outpatient, and the home health continuum, as well as managed care utilization management and coordination of care. Incumbent must maintain their knowledge of leading practices in case management, transition planning to post-acute setting, population health, clinical care and payor requirements. Incumbent must maintain a working knowledge of the concepts associated with Performance Improvement.

Education And Credentials

Bachelor's degree of Science or Bachelor of Arts in Nursing or related field Master's degree in nursing preferred. Registered nurse required. Case Management certification preferred. Employees hired into the position prior to 9/1/2026 that do not presently hold a BSN will be grandfathered from the requirement

Experience

3-5 years in Utilization, Discharge Planning, and Case Management, preferably in an acute hospital setting required. Previous experience in applying utilization and care management principles is required. Advanced communication and inter-personnel skills preferred. Excellent judgement and assessment skills preferred. 2-4 years of experience having direct reports is preferred.

Working Conditions

Job Details

Department : GCH Patient Management

Standard Hours Bi-Weekly : 75.00

Weekend/Holiday Requirement: No

On Call Required : No

With Rotation

Scheduled Work Hours: 8a - 5p

Work Arrangement: Onsite

Union Code: N00 - Non Union KH

Requisition ID#: 23623

Recruiter: Casey M. Calandra

Grade: EX216

Pay Frequency: Bi-Weekly

Salary Range: $94,490.57 - $129,926.94

• Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission-critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated