Manager Patient Financial Services - Financial Clearance

PeaceHealth; Vancouver (WA); On-site; USD 87,000 - 131,000; Full time

Job summary

PeaceHealth is seeking a Manager of Patient Financial Services - Financial Clearance to lead the Financial Clearance team and ensure patients are financially cleared for services with minimal delays. This role emphasizes coaching, process improvement, and collaboration across Revenue Cycle and clinical departments.

The position is full-time, remote, with the requirement to reside within Oregon, Washington, or Alaska and within a one-hour drive of a PeaceHealth hospital facility.

Qualifications

• Bachelor's degree or equivalent with healthcare revenue cycle knowledge.
• Minimum five years in healthcare revenue cycle within a hospital/health system.
• Minimum two years of leadership experience.

Responsibilities

• Lead day-to-day operations of Financial Clearance.
• Ensure patients are financially cleared for services without delays.
• Remove barriers to patient access to care.
• Coach, mentor, and develop team members.
• Hire, onboard, and develop caregivers with clear expectations.

Skills

Leadership

Revenue cycle

Data analysis

Communication

EMR systems

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Epic

Epic Certification

Job description

Description

Manager Patient Financial Services - Financial Clearance

Full-Time | 1.00 FTE | Day Shift

Salary Range: $42.06 - $63.10 per hour
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

This is a remote position. If selected, candidates must reside and perform work within Oregon, Washington, or Alaska, and must be located within a one-hour drive of a main PeaceHealth hospital facility.

Lead a team that helps patients access care before they ever receive it.

If you've built a career in revenue cycle leadership and you're ready to move beyond simply managing numbers, this is an opportunity to lead a team that directly impacts a patient's ability to receive care. At PeaceHealth, our Financial Clearance team helps patients navigate insurance requirements, authorizations, and financial processes before treatment, ensuring fewer barriers and a better experience when it matters most.

Why PeaceHealth? Why Now?

• Your work influences patient access. Financial Clearance is often the first step in a patient's care journey, and your leadership helps remove obstacles before they become delays.
• Lead people, not just processes. You'll coach, develop, and support a team whose work makes a meaningful difference for patients and families every day.
• Drive improvement with autonomy. You'll have the opportunity to identify challenges, implement solutions, and shape workflows that improve both patient and team experiences.
• Partner across the organization. Work closely with operational, clinical, and revenue cycle leaders to create a seamless experience from scheduling through treatment.
• Join a mission-driven health system. PeaceHealth combines the resources of an established healthcare organization with a culture that prioritizes compassion, service, and community impact.

What You'll Do

As the Manager of Patient Financial Services - Financial Clearance, you'll lead the daily operations of the Financial Clearance team while creating an environment where caregivers can thrive and patients receive an exceptional experience.

You will:

• Lead the day-to-day operations of Financial Clearance.
• Help ensure patients are financially cleared for services without unnecessary delays.
• Remove barriers that may impact a patient's ability to access care.
• Guide and support team members through coaching, mentoring, and performance development.
• Hire, onboard, and develop high-performing caregivers.
• Set clear expectations and provide meaningful feedback.
• Monitor productivity, quality, and service outcomes.
• Review operational data and use insights to improve results.
• Develop and implement process improvements that enhance efficiency and the patient experience.
• Collaborate with leaders across Revenue Cycle, Patient Access, and clinical departments.
• Ensure department practices meet regulatory and organizational requirements.
• Manage department budgets, staffing plans, and resource needs.
• Support education and training initiatives that help caregivers grow their careers.
• Create a culture focused on accountability, teamwork, service, and continuous improvement.

What You'll Bring

Required Qualifications

• Bachelor's degree or a combination of education and professional experience that provides the knowledge and skills needed to perform this role.
• Minimum of five (5) years of revenue cycle experience within a hospital or health system setting.
• Minimum of two (2) years of leadership experience.

Preferred Qualifications

• Experience working with Epic.
• HFMA, MGMA, or AHIMA certification.
• Epic certification in one or more hospital claims or revenue cycle workflows.

Skills for Success

• Ability to lead teams and achieve operational and financial goals.
• Strong understanding of healthcare revenue cycle operations.
• Knowledge of financial reporting and healthcare reimbursement practices.
• Experience using data to identify trends, solve problems, and improve performance.
• Working knowledge of EMR and revenue cycle systems.
• Strong communication and relationship-building skills.
• Excellent organization and attention to detail.
• Proficiency with Microsoft Office applications.

Nice to Have

We know great leaders come from a variety of backgrounds, and not every qualified candidate will meet every preferred qualification. If you're excited about the opportunity to lead teams, improve patient access, and make a meaningful impact, we encourage you to apply even if your experience doesn't match every item on the list.

Our Culture

At PeaceHealth, you'll find a team that values collaboration, respect, and service. We believe people do their best work when they feel supported, included, and connected to a larger purpose.

Here, you'll join colleagues who care deeply about the patients and communities we serve. We invest in caregiver development, encourage diverse perspectives, and foster an environment where everyone can contribute, grow, and belong.

Total Rewards & Benefits

PeaceHealth is committed to supporting the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual.

Benefits include:

• Medical, dental, and vision coverage
• 403(b) retirement plan with employer base and matching contributions
• Generous paid time off
• Employer-paid life and disability insurance
• Optional supplemental coverage plans
• Tuition reimbursement and continuing education support
• Wellness resources and programs
• Expanded Employee Assistance Program (EAP)
• Mental health support resources

PeaceHealth is an Equal Opportunity Employer committed to creating an inclusive environment for all caregivers and applicants. We welcome candidates from all backgrounds and experiences and recruit, hire, and promote without regard to any status protected by applicable local, state, or federal law.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.