Manager - Patient Accounts - A

EmergencyMD; Beloit (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Beloit Health System is seeking a dedicated Patient Accounts Manager to oversee the daily operations of the Patient Financial Services team. The role focuses on accurate billing, timely submissions, denial management, and high-quality customer service in the hospital setting.

You will supervise staff, ensure HIPAA compliance, analyze financial reports, and drive improvements in reimbursement and cash posting. Collaboration across clinical, financial, and operational teams is essential.

Qualifications

• Bachelor's degree preferred; 6+ years in hospital/provider billing may substitute.
• CHFP certification to be obtained within 12 months of hire.
• Strong knowledge of patient accounting processes and healthcare terminology.
• Proven leadership and ability to collaborate with clinical, financial and operational teams.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee billing functions, ensuring accurate coding, timely claim submissions and denial management.
• Lead and supervise billing staff; enforce HIPAA compliance and analyze financial reports.
• Optimize reimbursement and monitor daily/monthly processes for efficiency.
• Assess daily billing, follow up on collections, charge resolution and cash posting for accuracy.
• Analyze data, prepare reports on collections and payer reimbursement.
• Stay informed on payer contracts and regulatory changes; share updates with staff.
• Maintain payer portals to ensure billing accuracy.
• Report to Revenue Cycle leadership on opportunities for process improvements.

Skills

Leadership

Billing/AR

HIPAA Compliance

Communication

Team Collaboration

Healthcare Terminology

Education

Bachelor's Degree

CHFP Certification within 1 year

Job description

Beloit Health System is looking to add a Patient Accounts Manager to our Revenue Cycle Team!

• Shift: First
• Schedule: 8a – 4:30p
• Hours per week: 40
• Benefits Status: Eligible
• Department: Beloit Clinic Insurance/Billing

We are seeking an experienced and results-driven Patient Accounts Manager to oversee the daily operations of the Patient Financial Services department. This role is responsible for managing billing, accounts receivable and payment posting to ensure accurate and timely reimbursement while maintaining exceptional customer service.

The Patient Accounts Manager will:

• Oversee billing functions, ensuring accurate medical coding, timely claim submissions and effective denial management
• Lead and supervise billing and staff, enforce HIPAA compliance, analyzes financial reports, and optimize reimbursement
• Facilitate and evaluates daily and/or monthly routine processes
• Assess daily billing and follows-up on collection, charge resolution and cash posting performed by staff for quality and accuracy
• Analyze data and prepare reports on collections performance, governmental and commercial payer reimbursement
• Stay informed on current payer contracts, regulation changes and other sources of import and immediately informs staff of any shifts through memos, meetings or personal interactions.
• Maintain payer portals for billing accuracy
• Regularly reports to Direct of Revenue Cycle about any areas for improvement identified within business office procedures

Job Requirements:

• Bachelor's Degree preferred. A minimum of 6 years' progressive experience in hospital and provider billing may be considered in lieu of degree.
• Certification as Health Care Financial Professional (CHFP) within one year of hire
• Knowledge of basic patient accounting processes and healthcare terminology
• Strong leadership skills
• Excellent written and verbal communication skills
• Ability to collaborate effectively with clinical, financial and operational teams

Desired:

• At least 6 years' experience in healthcare or insurance environment
• At least 6 years' supervisor or managerial experience over hospital and physician billing and accounts receivable management
• Medical Coding experience preferred