Team Lead - Business Services

Beloit Health System; Beloit (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Beloit Health System is looking to add a team-oriented and results-driven Team Lead – Business Services to our Insurance & Billing Team. The role focuses on supporting pre-billing authorization, billing, cash processing and accounts receivable management with a dedicated team.

The Team Lead will monitor processes, set goals with management, participate in recruitment, provide training, and ensure adherence to payer guidelines and HIPAA.

Qualifications

• High School Diploma or equivalent.
• Minimum of 5 years' experience in the assigned teams' business role.
• Experience managing team-related projects preferred.
• Strong computer skills, including MS Word and Excel.
• Ability to maintain accuracy while handling multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills including professional telephone etiquette.
• Ability to ensure confidentiality and HIPAA compliance.
• Exceptional organizational and time-management skills.

Responsibilities

• Plan and coordinate various activities and daily workflows for the assigned team, accepting directives from management.
• Establish work schedules, assign duties, provide instructions and ensure appropriate workloads.
• Set goals with management and evaluate metrics to align performance with organizational goals.
• Participate in recruitment efforts and aid in identifying qualified candidates.
• Assist in developing training materials and ongoing team training.
• Serve as point person for resolving concerns or complaints within the team.
• Maintain knowledge of industry data and regulatory changes and ensure team compliance with payer guidelines and HIPAA.
• Meet regularly with leadership from other departments to review performance and improve collections.

Skills

Team Leadership

Project Management

Communication

HIPAA Compliance

MS Word

MS Excel

Attention to detail

Education

High School Diploma

Tools

MS Word

MS Excel

Job description

Beloit Health System is looking to add a team-orientated and results-driven Team Lead – Business Services to our Insurance & Billing Team!

• Shift: First
• Schedule:8a – 4:30
• Hours per week: 40
• Benefits Status: Eligible
• Department:Beloit Clinic Insurance/Billing

The Team Lead – Business Services is responsible for supporting efficient business service operations through the consistent monitoring of processes related to pre-billing authorization, billing, cash processing and overall accounts receivable management. They identify and analyze opportunities for improvement, and identify, develop and evaluate employees assigned to their team.

• Plan and coordinate various activities and daily workflows associated with their assigned team, accept and pass down directives received from Department Manager, Director or Administration.
• Establish work schedules, assign duties, provide instructions and ensure team members maintain appropriate workloads.
• Take an active role in setting goals with management, communicating those goals to team and evaluate metrics to ensure that performance measures align with organizational goals
• Participate in recruitment efforts for personnel and provide input as needed to aid in identifying highly qualified candidates
• Assist in developing new-hire materials, provide initial training and plan for ongoing training for the team
• Serves as point person for resolving concerns or complaints escalated by team members
• Maintain knowledge of industry data and regulatory changes, ensuring team members are appropriately educated on and compliant with payer guidelines, state and federal regulations and industry updates
• Meet regularly with leadership from other departments to review performance, align strategies, identify best practices and improve collections
• Able to successfully perform job functions required of those on their team

Job Requirements

• High School Diploma or Equivalent
• Minimum of 5 years' experience in the assigned teams' business role
• Previous experience in management of team-related projects is strongly preferred.
• Strong computer skills, including MS Word and Excel
• Able to maintain accuracy while working on multiple tasks in a fast-paced environment under minimal supervision
• Excellent verbal and written communication skills, including professional telephone etiquette
• Ability to ensure confidentiality of sensitive information and maintain compliance with HIPAA
• Exceptional organizational and time-management skills
• Reporting Relationship – Manager of Patient Accounts.