Manager - Patient Accounts

beloithealthsystem; Beloit (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Beloit Health System is seeking a Patient Accounts Manager to lead the Revenue Cycle Team in Beloit. The role focuses on managing billing, accounts receivable, and payment posting to ensure accurate reimbursement while delivering strong customer service.

Responsibilities include overseeing billing functions, staff leadership, denial management, and performance reporting. Bachelor’s degree is preferred, with CHFP certification due within one year of hire.

Qualifications

• Bachelor's degree preferred; 6+ years in hospital/provider billing may substitute for degree.
• Certification as Health Care Financial Professional (CHFP) within one year of hire.
• Knowledge of patient accounting processes and healthcare terminology.
• Strong leadership and communication skills.
• Ability to collaborate with clinical, financial and operational teams.

Responsibilities

• Oversee billing functions, ensuring accuracy and timely submissions.
• Lead and supervise billing staff; enforce HIPAA compliance; analyze reports and optimize reimbursement.
• Manage daily/monthly processes and ensure data accuracy in billing operations.
• Monitor collections, charge resolution and cash posting for quality and accuracy.
• Prepare reports on collections performance and payer reimbursements; stay updated on payer contracts.

Skills

Leadership

Communication

Healthcare terminology

HIPAA compliance

Data analysis

Education

Bachelor's degree preferred

CHFP certification within 1 year

Job description

Beloit Health System is looking to add a Patient Accounts Manager to our Revenue Cycle Team!

• Shift: First
• Schedule: 8a – 4:30p
• Hours per week: 40
• Benefits Status: Eligible
• Department: Beloit Clinic Insurance/Billing

We are seeking an experienced and results-driven Patient Accounts Manager to oversee the daily operations of the Patient Financial Services department. This role is responsible for managing billing, accounts receivable and payment posting to ensure accurate and timely reimbursement while maintaining exceptional customer service.

The Patient Accounts Manager will:

• Oversee billing functions, ensuring accurate medical coding, timely claim submissions and effective denial management
• Lead and supervise billing and staff, enforce HIPAA compliance, analyzes financial reports, and optimize reimbursement
• Facilitate and evaluates daily and/or monthly routine processes
• Assess daily billing and follows-up on collection, charge resolution and cash posting performed by staff for quality and accuracy
• Analyze data and prepare reports on collections performance, governmental and commercial payer reimbursement
• Stay informed on current payer contracts, regulation changes and other sources of import and immediately informs staff of any shifts through memos, meetings or personal interactions.
• Maintain payer portals for billing accuracy
• Regularly reports to Direct of Revenue Cycle about any areas for improvement identified within business office procedures

Job Requirements:

• Bachelor's Degree preferred. A minimum of 6 years' progressive experience in hospital and provider billing may be considered in lieu of degree.
• Certification as Health Care Financial Professional (CHFP) within one year of hire
• Knowledge of basic patient accounting processes and healthcare terminology
• Strong leadership skills
• Excellent written and verbal communication skills
• Ability to collaborate effectively with clinical, financial and operational teams

Desired:

• At least 6 years' experience in healthcare or insurance environment
• At least 6 years' supervisor or managerial experience over hospital and physician billing and accounts receivable management
• Medical Coding experience preferred