Manager - Patient Accounts

EmergencyMD; Beloit (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

Beloit Health System is seeking a Patient Accounts Manager to oversee the daily operations of the Patient Financial Services department, focusing on billing, accounts receivable and payment posting to ensure timely reimbursement while maintaining exceptional customer service.

The Patient Accounts Manager will lead staff, ensure HIPAA compliance, analyze financial reports, and optimize reimbursement while collaborating with clinical, financial and operational teams.

Qualifications

• Bachelor's degree preferred.
• CHFP certification within one year of hire.
• Knowledge of patient accounting processes and healthcare terminology.

Responsibilities

• Oversee billing functions, ensuring accurate coding, timely claim submissions and denial management.
• Lead and supervise billing staff, enforce HIPAA compliance, analyze financial reports, and optimize reimbursement.
• Coordinate daily/monthly routines and review staff performance for quality and accuracy.
• Monitor daily billing, follow-up on collections and cash posting; ensure timely reimbursement.
• Analyze data and prepare reports on collections and payer reimbursement performance.
• Keep staff informed of payer contract/regulation changes and distribute updates.

Skills

Leadership

HIPAA compliance

Billing knowledge

Data analysis

Communication

Collaboration

Education

Bachelor's degree preferred

CHFP certification within 1 year

Job description

Beloit Health System is looking to add a Patient Accounts Manager to our Revenue Cycle Team!

• Shift: First
• Schedule: 8a – 4:30p
• Hours per week: 40
• Benefits Status: Eligible
• Department: Beloit Clinic Insurance/Billing

We are seeking an experienced and results-driven Patient Accounts Manager to oversee the daily operations of the Patient Financial Services department. This role is responsible for managing billing, accounts receivable and payment posting to ensure accurate and timely reimbursement while maintaining exceptional customer service.

The Patient Accounts Manager will:

• Oversee billing functions, ensuring accurate medical coding, timely claim submissions and effective denial management
• Lead and supervise billing and staff, enforce HIPAA compliance, analyzes financial reports, and optimize reimbursement
• Facilitate and evaluates daily and/or monthly routine processes
• Assess daily billing and follows-up on collection, charge resolution and cash posting performed by staff for quality and accuracy
• Analyze data and prepare reports on collections performance, governmental and commercial payer reimbursement
• Stay informed on current payer contracts, regulation changes and other sources of import and immediately informs staff of any shifts through memos, meetings or personal interactions.
• Maintain payer portals for billing accuracy
• Regularly reports to Direct of Revenue Cycle about any areas for improvement identified within business office procedures

Job Requirements:

• Bachelor's Degree preferred. A minimum of 6 years' progressive experience in hospital and provider billing may be considered in lieu of degree.
• Certification as Health Care Financial Professional (CHFP) within one year of hire
• Knowledge of basic patient accounting processes and healthcare terminology
• Strong leadership skills
• Excellent written and verbal communication skills
• Ability to collaborate effectively with clinical, financial and operational teams

Desired:

• At least 6 years' experience in healthcare or insurance environment
• At least 6 years' supervisor or managerial experience over hospital and physician billing and accounts receivable management
• Medical Coding experience preferred