Manager - OSHA & Related Products

Arthur J. Gallagher & Co. (AJG); Rolling Meadows, Northern (IL, KY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Gallagher Bassett is seeking a Manager, OSHA and Related Products to lead a dedicated claims team remotely, driving hiring, training, and performance management with minimal supervision.

You will leverage OSHA expertise, process redesign, and technology to improve compliance, reporting, and client outcomes across states, while collaborating with internal stakeholders to deliver consistent, high-quality service.

Qualifications

• High school diploma and 12 years related claim experience.
• At least 3 years of supervisor experience.
• Licensed and/or certified in all states where claims are handled.

Responsibilities

• Actively manage workloads, performance, and compliance for direct reports and supervisors.
• Drive OSHA compliance and best practice reporting, ensuring accuracy and adherence to corporate policies.
• Utilize tools like FOCUS, Manager’s Toolkit, and Scoreboard to evaluate performance and resolve service issues proactively.
• Define and communicate team goals, motivating staff to achieve high performance.
• Ensure appropriate licenses and certifications are maintained for all team members.
• Communicate professionally with clients, carriers, and brokers, while collaborating across internal departments.

Skills

Leadership

OSHA knowledge

Claims handling

Analytical thinking

Education

High school diploma

Bachelor's degree preferred

Tools

FOCUS

Manager’s Toolkit

Scoreboard

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

The Manager, OSHA and Related Products will supervise their own team, driving hiring, training, and performance management with minimal supervision. This role requires expertise in OSHA processes, process reengineering, and technology implementation. TPA experience is required.

Location: Remote

How you'll make an impact

• Actively manage workloads, performance, and compliance for direct reports and supervisors.
• Drive OSHA compliance and best practice reporting, ensuring accuracy and adherence to corporate policies.
• Utilize tools likeFOCUS,Manager’s Toolkit, andScoreboardto evaluate performance and resolve service issues proactively.
• Define and communicate team goals, motivating staff to achieve high performance.
• Ensure appropriate licenses and certifications are maintained for all team members.
• Communicate professionally with clients, carriers, and brokers, while collaborating across internal departments.

About You

Required: High school diploma and 12 years related claim experience required. At least 3 years of supervisor experience required. Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions. Preferred: Bachelor's degree preferred. Behaviors: Requires exceptional analytical and problem solving skills. Ensures flawless and consistent execution of client service instructions and performance guarantees. Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)