Manager, Oracle HCM Support

Digital Realty; Charlotte (NC); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Employee stock purchase plan

Job summary

Digital Realty is hiring an Oracle HCM Cloud Analyst in Charlotte, NC. You will configure and optimize HR systems, acting as a key expert in Oracle HCM Cloud, and will collaborate closely with IT and business stakeholders.

The role requires a Bachelor’s degree and 5+ years of experience, with a strong technical foundation and excellent communication skills. The position offers a competitive salary and a comprehensive benefits package that includes medical, dental, vision, and 401(k) match.

Qualifications

• 5+ years of relevant experience in Oracle HCM Cloud.
• Experience with middleware tools such as Oracle Integration Cloud is a plus.
• Ability to communicate complex technical concepts clearly.

Responsibilities

• Serve as Oracle HCM Cloud expert and manage configurations.
• Develop data migration strategies and resolve system issues.
• Partner with Business Analysts for enhancement requirements.

Skills

Oracle HCM Cloud

Oracle EBS

PeopleSoft

Software development

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Adaptability

Education

Bachelor’s degree

Tools

Java

PL/SQL

Web Services

Job description

Location

Dallas, TX | Austin, TX | Denver, CO | Charlotte, NC | New York, NY

Position Title

Oracle HCM Cloud Analyst

Your Role

You will serve as a key Oracle HCM Cloud expert, responsible for configuring, supporting, and optimizing HR systems that enable business operations and strategy. This role partners closely with IT and business stakeholders to ensure seamless system performance, integrations, and continuous improvement across enterprise applications and data environments.

Responsibilities

• Oracle HCM Cloud subject matter expert across ORC, Core HR, Time & Absence, Benefits, Performance Management, and Workforce Compensation
• Perform hands‑on configuration across both functional and technical components
• Build and maintain strong understanding of enterprise application topology
• Orchestrate integration strategy between HCM/ERP cloud and downstream systems
• Develop data migration strategies and advise on data privacy and audit best practices
• Strengthen systems and data foundation to enable broader business strategy
• Partner with Business Analysts and stakeholders to gather requirements for enhancements, reports, integrations, and conversions
• Develop and maintain functional and technical documentation
• Manage and resolve Oracle Service Requests with Oracle Support
• Troubleshoot and resolve system issues, perform unit testing, and support implementation and deployment activities

Qualifications

• Experience with Oracle HCM Cloud, Oracle EBS, or PeopleSoft (middleware tools such as Oracle Integration Cloud or PeopleSoft Integration Broker is a plus)
• Bachelor’s degree and 5+ years of relevant experience
• Strong analytical and problem‑solving skills
• Technical foundation in software development (Java, PL/SQL, Web Services)
• Experience supporting integrations and data migration strategies
• Ability to communicate complex technical concepts clearly and effectively
• Strong interpersonal, communication, and presentation skills
• Ability to work across both technical and functional domains
• Adaptability and willingness to learn new technologies and business processes

Compensation

$100,000 – $125,000 annually

Benefits

Benefits include medical, dental, vision, life and AD&D insurance, 401(k) match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.