Manager, Operations Support

sentara; Virginia Beach (VA); On-site; USD 91,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition Reimbursement

Performance Plus Bonus

401k/403B

Career Advancement Opportunities

Job summary

Sentara is seeking a high-impact operations leader in Virginia Beach to support the executive team with project management, program development, and department oversight. The role emphasizes licensure coordination, patient safety, and executive-level communication.

The ideal candidate has MBA or MHA preferred status, at least 3 years in hospital-based clinical management, and strong skills in data-driven decision making, stakeholder alignment, and written briefing materials.

Qualifications

• Bachelor's degree preferred; 4 years clinical ops experience in lieu of degree accepted.
• 3 years management experience in a hospital-based clinical setting required.
• MBA or MHA preferred.
• Strong executive presence and excellent communication skills.

Responsibilities

• Support the Executive Team in management of projects and assigned areas.
• Identify and develop new clinical programs.
• Manage assigned departments and coordinate licensure activities.
• Maintain processes and oversee patient safety activities.

Skills

Executive presence

PowerPoint presentations

Written communications

Project management

Data analysis

Stakeholder management

Strategic thinking

Education

MBA or MHA preferred

4 years clinical operations experience in lieu of degree

HS diploma required

Job description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview

Supports the Executive Team in the management of projects and assigned areas. Is innovative in the identification and development of new clinical programs. Responsible for the management of assigned departments. Maintains processes, and coordinates all licensure (JC, CMS, State, etc.) and patient safety activities. Will assume other duties as assigned.

Bachelor degree preferred. 4 years clinical operations experience in lieu of degree required. MBA or MHA preferred. 3 years management experience in a hospital-based clinical setting required. Consideration given to Administrative Residency experience and internal interim leadership.

We are looking for someone who is:

• Highly polished with strong executive presence
• Exceptional in PowerPoint and able to create executive-level presentations and visual stories from complex information
• A strong writer who can draft polished communications, agendas, summaries, and briefing materials with minimal editing
• Highly organized with strong project management skills and follow-through
• Comfortable analyzing data, metrics, and KPIs and translating insights into recommendations
• Able to work independently, manage ambiguity, and balance multiple priorities
• Strong at building relationships and navigating across diverse stakeholder groups
• Strategic in their thinking, not just task-oriented

Healthcare operations experience is important, but communication skills, executive presence, and the ability to synthesize information into actionable recommendations will be critical to success in this role.

Could you see yourself confidently walk into a meeting with senior operational or physician leaders, facilitate the discussion, capture decisions, and independently drive next steps? If so this may be a great role for you!

Education

MBA or MHA preferred

4 years clinical operations experience accepted in lieu of degree

HS diploma required

Certification/Licensure

None required

Experience

3 years management experience in a hospital-based clinical setting required.

Benefits :

Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $90,708.80 - $140,379.20 annually.

Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Keywords

Talroo-Allied Health, Clinical Manager

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia