Manager Operations-County Correctional Healthcare

The MetroHealth System; Cleveland (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

The MetroHealth System is seeking a residentially-based healthcare executive to partner with department leadership in ensuring optimal operational, HR, and financial management. The role focuses on delivering cost-effective workflows that enhance patient experience and sustain financial viability of current and new initiatives.

You will serve as a clinical and operational resource and promote a motivated workforce aligned with MetroHealth values.

Qualifications

• Bachelor’s degree in a health-related field or business, or equivalent combo of education and experience.
• Four years of progressively responsible clinical and management experience in a healthcare setting.
• Excellent interpersonal, communication, presentation and analytical skills.
• Proficiency with Microsoft Office Suite and data-driven decision making.

Responsibilities

• Ensure effective operational, human resource and financial management of assigned department(s).
• Maintain quality, cost-effective workflows to deliver a positive patient experience.
• Lead initiatives impacting growth and development of related departments or programs.
• Collaborate with service line and support staff to identify new or revised programs for access and growth.
• Uphold the mission, vision, values and customer service standards of The MetroHealth System.

Skills

Interpersonal skills

Critical thinking

Analytical aptitude

Communication skills

Presentation skills

Education

Bachelor’s Degree in a health-related field or business

Master’s Degree in Business, Physical Therapy, Occupational Therapy, and/or Health Care Administration

Lean/Six Sigma Certification

Tools

Microsoft Office Suite

Job description

Location: County Correctional

Biweekly Hours: 80.00

Shift: 8:00 - 4:30, variable

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

In conjunction with department leadership, ensures effective operational, human resource and financial management of assigned department(s) or function(s), ensuring quality, cost-effective and efficient work flows and processes, resulting in a positive patient experience. Accountable for implementation, sustainment and financial viability of current and new initiatives that impact the growth and development of related departments, functions and/or programs. Serve as a role model, and a clinical, and operational resource person. Works collaboratively with service line and support staff on identifying opportunities for new or revised programs to ensure patient access, service line growth as well as development of an effective, high quality, skilled and motivated workforce. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required:

• Bachelor’s Degree in a health-related field or business (i.e. Nursing, Nutrition, Social Work, or other Health Profession, Business Administration).
• In lieu of degree, any equivalent combination of education, training, and experience in addition to the experience stated below.
• Four years combined progressively responsible clinical and management experience in a healthcare setting including planning, analysis, and budget management; as well as program planning and development.
• Excellent interpersonal skills required along with experience in working with multi-disciplinary groups.
• Demonstrated proficiency with Microsoft Office Suite.
• Demonstrated evidence of continuing professional self-development.
• Excellent critical thinking and analytical aptitude.
• Excellent communication, presentation and interpersonal skills.

Preferred

• Master’s Degree in Business, Physical Therapy, Occupational Therapy, and/or Health Care Administration.
• Lean/Six Sigma Certification.
• Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to use computer. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job-related documents.