Manager-Care Coordination/Care Management

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

The MetroHealth System in Brooklyn Heights is seeking a Nurse Leader to manage care coordination operations. You will collaborate with leadership to align the continuum of care, perform clinical reviews, and coordinate access and treatment planning to ensure high-quality patient outcomes.

Requirements include a BSN with Ohio RN licensure and at least 5 years of clinical experience, including supervision. EPIC proficiency and strong analytical, communication, and leadership skills are expected.

Qualifications

• BSN and Ohio RN licensure required.
• 5+ years clinical experience with supervision and leadership.
• Strong knowledge of care coordination and discharge planning.
• Proven communication, delegation and problem-solving skills.
• Proficiency in data management and computer skills.

Responsibilities

• Oversee daily operations of care coordination teams.
• Collaborate with leadership to coordinate care across the continuum.
• Conduct clinical reviews to determine service needs and manage patient care.
• Coordinate access, utilization management and treatment planning.
• Uphold MetroHealth mission, values and service standards.

Skills

Case management

Care coordination

Communication

Leadership

Data management

Analytical skills

Staff supervision

Education

BSN

MSN preferred

Tools

EPIC

Case management software

Job description

Location: BROOKLYN HEIGHTS

Biweekly Hours: 80.00

Shift: M-F 8-5

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Manages the clinical and day-to-day operations of the care coordination teams. Collaborates with leadership for care coordination across the continuum of care. Performs the care coordination duties of collaborating with the interdisciplinary medical teams in the provision of patient care, for performing a clinical review of selected patients to determine service needs, and for coordinating the care of selected patients within the organization. Integrates and coordinates access and utilization management, proactive patient management, care facilitation, and treatment planning functions. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Qualifications: Required: Bachelor of Science in Nursing, 5 years of clinical experience and current Ohio RN licensure 5 years of experience in a clinical setting, some of which includes staff and student supervision, academic experience, and demonstrated leadership. Strong working knowledge of Case Management and Care Coordination principles within a large system. Proven outcomes and knowledge in discharge planning, patient throughput and care across the continuum. Ability to work independently and as a member of a multidisciplinary team. Demonstrates excellent interpersonal, verbal/written communication, delegation and problem-solving skills. Demonstrates strong analytical, data management, and computer skills. Demonstrates strong leadership, organizational, time management, and personnel management skills. Preferred: MSN or Master’s degree in health care related field. Two years of experience with case management, access management, home-health care, discharge planning, or related experience. Specialty certification in professional field. Knowledge of EPIC functionality. Knowledge of case management software. Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to use computer. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job-related documents.