Manager, Operations

Humanity United; Washington (District of Columbia); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Humanity United is looking for an Operations Manager to oversee day-to-day office operations, services, and facilities. You will manage vendor relations, implement policies, and support HU’s culture and safety initiatives.

Based in Washington, DC, this full-time exempt role is primarily in-office with about 3 days per week onsite, and a flexible hybrid arrangement for remote work and all-hands gatherings.

Qualifications

• Experience managing multiple concurrent projects in a cross-functional environment.
• Ability to develop and maintain policies and procedures for a work environment.
• Space planning and facilities-related problem solving.

Responsibilities

• Manage day-to-day office operations and services.
• Cultivate relationships with facility vendors and property managers.
• Develop, implement and maintain policies and procedures to support HU culture and safety.
• Coordinate logistics for internal and external DC regional events.
• Partner with People and Facilities teams on HU-wide initiatives.

Skills

Project management

Facilities management

Vendor relations

Policy implementation

Cross-functional collaboration

Event coordination

Space planning

People & culture support

Job description

Humanity United is seeking an Operations Manager to manage all day-to-day office operations, services, policies, procedures, and resources to ensure organizational effectiveness and efficiency. As part of the Facilities team, the Operations Manager will cultivate and maintain strong relationships with facility-related vendors, property management administrators, and security. In collaboration with the People Team and Community Manager, the Operations Manager is a thought partner on HU-wide initiatives that support and advance HU’s culture and mission and logistics coordinator for internal and external DC regional events. In collaboration with the People and Facilities teams, this role will also develop, implement and maintain policies and procedures to support a work environment that balances organizational needs, public health, workplace safety, staff engagement and builds HU’s organizational culture.

The successful candidate will have experience managing multiple concurrent projects and drive initiatives in a cross-functional and dynamic environment, and be responsible for regularly assessing office needs, including space planning.

Based in DC, this role will report to the Director of IT, Facilities, and Security. This is a full-time exempt position. This role will require approximately 3 days per week in-person in HU’s Washington DC office. Outside of this, our hybrid work approach provides ongoing flexibility for regular remote work for this position, combined with periodic in-person team and all-staff gatherings.