Manager, Operations

Girls, Inc.; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Generous PTO

100% medical, dental, and vision benefits

401K match

12 weeks paid parental leave

Home office setup stipend

Funding for professional development

Job summary

Girls, Inc. is seeking an Operations Manager to lead day-to-day functions in a fully remote nonprofit environment. This role reports to the VP of Operations and involves overseeing finance, HR, IT, and project management processes, ensuring efficient operations.

The ideal candidate will have 5 years of experience in nonprofit operations, a strong attention to detail, and the ability to manage multiple priorities. The position offers a flexible remote work environment with comprehensive benefits.

Qualifications

• 5 years of progressive experience in nonprofit operations, office management, or a related generalist role.
• Ability to manage multiple priorities independently in a fast-paced remote environment.
• Willingness to learn new skills and assist in a variety of projects.

Responsibilities

• Process invoices and manage vendor relationships.
• Administer software platforms and optimize workflows.
• Onboard and maintain HR records for staff.

Skills

Attention to detail

Time management

Proficiency in Google Workspace

Communication skills

Ability to manage multiple priorities

Tools

Google Workspace

Microsoft Office

Excel

Job description

WHY YOU SHOULD APPLY

Purpose VOW for Girls champions the girls around the world without the rights, resources, and choices to decide their own futures. You can be part of the team making that happen.

Community Be part of an amazing team (staff and supporters!) who are passionate about our mission.

Work you’ll love A creative and collaborative environment where we value your unique skills and insights.

Totally remote. Work from anywhere in the United States.

JOB DESCRIPTION

The Operations Manager is a key member of VOW's lean, learning-focused team. Reporting to the VP of Operations, this role manages the day-to-day functions of a fully remote nonprofit organization across finance, HR, IT, legal, and project management. You will serve as an operational backbone for the team — building systems, improving processes, and enabling everyone to do their best work in the service of girls around the world.

RESPONSIBILITIES

• Finance & Administration
  • Process invoices and manage vendor relationships.
  • Monitor organizational spending against budgets and flag variances to the VP of Operations.
  • File compliance paperwork, state charitable registrations, and corporate registrations, to ensure the organization meets all legal and regulatory requirements.
  • Draft and manage contracts, policies, and procedures.
• Operations & Systems
  • Administer and optimize key software platforms across the organization.
  • Lead knowledge management projects, including data clean-up, document library organization, and documentation.
  • Identify opportunities to improve efficiency across workflows and functions.
  • Prepare agendas, materials, and follow-up notes for internal meetings. Support the collection, organization, and reporting of organizational data, including marketing and fundraising metrics; maintain dashboards or tracking tools that help the team monitor progress toward goals.
• HR & People Operations
  • Onboard and offboard staff.
  • Maintain HR records and assist with benefits administration.
  • Create and deliver staff training and coordinate team-wide learning opportunities.
  • Help plan and facilitate in-person team gatherings and events.
• Communications & Cross-Functional Support
  • Monitor public-facing inboxes, respond to messages, and route messages to the appropriate team member.
  • Maintain a database of grantee stories about programs VOW supports.
  • Create and maintain project plans, timelines, and progress reports for organizational initiatives.
  • Partner with the fundraising and marketing teams on special projects and operational needs.
  • Other duties as assigned.

YOUR EXPERIENCE

• 5 years of progressive experience in nonprofit operations, office management, administration, or a related generalist role.
• An attention to detail that means you double-check your work and love creating a well-organized spreadsheet.
• Demonstrated ability to manage multiple priorities independently in a remote, fast-paced environment.
• A willingness to learn new skills and pitch in with a variety of projects across our small team.
• A demonstrated ability to use independent research and online tools to learn in an asynchronous way backed up by support from your manager.
• Proficiency in Google Workspace or Microsoft Office (especially Excel).
• Willingness to travel occasionally for in-person team gatherings.

BENEFITS

VOW offers a generous benefits package, including:

• Generous and flexible PTO in addition to 13 paid holidays, as well as personal and sick leave.
• 100% medical, dental, and vision benefits for employees and 70% for family.
• 401K match of 1% that vests immediately.
• 12 weeks paid parental leave (available after 6 months of employment).
• Home office setup stipend.
• Funding for professional development opportunities.
• The ability to work from wherever in the U.S. is best for you.
• Regular in-person gatherings of the full VOW team.

$70,000 - $80,000 a year

The salary range for this role is $70,000-$80,000. This range is for illustrative purposes only and salary offers are commensurate with experience.

LOCATION

Location is flexible within the U.S. VOW for Girls is a fully remote team, and we are open to candidates willing to travel on occasion for team gatherings.

HOW TO APPLY

Applications will be accepted through June 11. Apply below with your resume and cover letter telling us why you’d be an exceptional candidate for this role. Please note that you must have the right to work for your location prior to your first day.

You’ll be asked a few questions as part of your application, including these two short-answer questions. Please keep your responses under 250 words apiece.

• Please describe your experience working in a fully remote, flexible environment. What systems or habits do you rely on to stay organized, communicate proactively, and manage competing priorities?
• This role involves drafting contracts, policies, and procedures. Describe a specific document you drafted from scratch in a professional context — what it was, who it was for, and how did you ensure it was accurate, inclusive, and complete before it was finalized?

DON’T MEET EVERY SINGLE REQUIREMENT?

We still encourage you to apply! Studies show that women, non-binary applicants, and people of color are less likely to apply for jobs unless they meet every single qualification. However, at VOW for Girls, our diverse backgrounds, perspectives, identities, and talents help us thrive.

VOW is committed to racial equity and social justice and is proud to be an equal-opportunity employer. We actively seek applicants from diverse backgrounds, experiences, and identities to provide a wide range of perspectives, ideas, views, and insights into the strategy, policies, culture, and ambitions of VOW for Girls.