Manager Operational Excellence, Day Shift, Operational Excellence

Adventist HealthCare; Gaithersburg (MD); On-site; USD 106,000 - 158,000; Full time

Benefits offered by this job

Work life balance

Medical coverage

Paid Time Off

Tuition Reimbursement

Employer retirement contribution

Job summary

Adventist HealthCare seeks an experienced Manager of Operational Excellence to drive operational improvements. You will lead strategic initiatives to enhance quality, safety, patient experience, and financial performance while managing and mentoring a team.

The role requires strong healthcare operations experience and familiarity with project management methodologies. Join us in making a difference in the lives of our community.

Qualifications

• 5-8 years of healthcare operations or process improvement experience.
• Demonstrated success in a healthcare environment.
• Ability to manage multiple concurrent projects with measurable results.

Responsibilities

• Lead cross-functional operational improvement initiatives.
• Develop executive presentations and communicate results.
• Coach on continuous improvement methodologies.

Skills

Healthcare operations

Process improvement

Project management

Lean Six Sigma

Data analytics

Microsoft Office

Education

Master’s degree in healthcare administration or relevant field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Support CenterIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.Adventist Healthcare's Support Center seeks to hire an experienced Manager of Operational Excellence who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.As a Manager of Operational Excellence, you will:• Lead high-impact, complex, cross-functional operational improvement initiatives aligned with organizational strategic priorities• Partner with executive and operational leaders to identify opportunities that improve quality, safety, patient experience, workforce engagement, and financial performance• Ensure projects deliver measurable and sustainable outcomes• Develop executive presentations, scorecards, and reports to communicate results.• Assist with recruitment and onboarding of new Operational Excellence team members• Manage and mentor Operational Excellence Advisors• Provide Operational Excellence Advisors support on complex/strategic system-level projects.• Translate data into actionable recommendations for leaders• Facilitate multidisciplinary teams through structured problem solving• Utilize data analytics to evaluate operational performance and measure improvement outcomes• Build organizational capabilities through education, coaching, and mentoring• Support organizational change initiatives through stakeholder engagement, communication, planning, and training• Coach leaders and frontline teams on continuous improvement methodologies and problem-solving techniques• Promote a culture of accountability, innovation, and continuous improvementQualifications include:• 5-8 years of healthcare operations, process improvement, consulting, project management, or operational excellence experience• Master’s degree in healthcare administration, MBA, MPH, Nursing, Industrial Engineering, or a relevant field preferred• Demonstrated success leading operational improvement initiatives in a healthcare environment• Experience managing multiple concurrent projects with measurable results• Advanced-level competency in Microsoft Word, Excel, and PowerPoint• Lean Six Sigma Black Belt preferred• Experience utilizing statistical analysis software preferredWork Schedule:Employment Type: Full-timeHours per Week: 40 hours/weekTypical Daily Schedule: 8 am-5 pm, Monday through FridayShift Type: Day ShiftHoliday Requirements: Follow the company holiday calendarPay Range:$105,664.42 - $158,496.00If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Exempt)At Adventist HealthCare our job is to care for you.We do this by offering:Work life balance through nonrotating shiftsRecognition and rewards for professional expertiseFree Employee parkingMedical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hireEmployer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)Paid Time OffEmployer retirement contribution and match after 1-year of eligible employment with a 3-year vesting periodVoluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insuranceSubsidized childcare at participating childcare centersTuition ReimbursementEmployee Assistance Program (EAP) supportAs a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.Join the Adventist HealthCare team today, apply now to be considered!COVID-19 VaccinationAdventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.Tobacco and Drug StatementTobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. (\"Nicotine products\" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).Equal Employment OpportunityAdventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.