Manager Onboarding Operations

Mount Sinai Medical Center; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing

Job summary

Mount Sinai Medical Center in South Florida is seeking an experienced leader to drive onboarding operations for the Recruiting team. You will oversee Workday Recruiting, configure processes, and ensure timely, compliant onboarding across the hospital system.

You will develop SOPs, build dashboards, deliver training to new staff, and partner with HRIS to optimize the end-to-end candidate-to-employee workflow in a large healthcare network.

Qualifications

• 2–3 years of healthcare onboarding operations experience.
• Prior HR experience and training required.
• Experience managing complex projects/programs.

Responsibilities

• Leads onboarding operations, ensuring timely, accurate, and compliant execution.
• Maintains SOPs, partners with HR leadership on escalations and risk mitigation.
• Drives performance, builds capability, and establishes routines for audit-ready onboarding and strong customer service.
• Builds dashboards and reports to track recruitment metrics and outcomes.
• Provides consultation and guidance to Talent Acquisition Coordinators and hiring managers.

Skills

Onboarding operations

Team leadership

HR knowledge

Analytical skills

Education

Bachelor’s Degree in Human Resources or related discipline

Tools

Workday Recruiting

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

Job Description Summary: Position Responsibilities

Job Description Summary

• Leads onboarding operations, ensuring timely, accurate, and compliant execution.
• Maintain SOPs, partners with HR leadership on escalations, operational decisions, and risk mitigation.
• Drives performance, builds technical capability, and establishes operating routines to ensure consistent, audit-ready execution and strong customer service.
• Provides operational reporting and KPIs to support decisions and track effectiveness of talent operations.
• Manages Workday technical and functional operations for the Recruiting function.
• Configures workflows, and ensures seamless system integrations to optimize the entire recruitment function.
• Sets up and maintain recruiting/onboarding business processes, templates, and automated workflows.
• Oversees the transition of hires from candidates to employees, managing pre-hire/onboarding process.
• Resolves system errors, assists end-users (recruiters, onboarding coordinators, and hiring managers), and partners with HRIS teams during system updates.
• Builds dashboards and reports to track vital recruitment metrics.
• Responsible for training of new staff.
• Serves as a resource to Talent Acquisition Coordinators.
• Provides consultation and guidance as needed.
• Identifies learning gaps and works to provide training as needed, maintaining operational excellence and customer service standards..
• Prioritizes and allocates assignments for the Onboarding Coordinators, following best practices.
• Ensures compliance of the onboarding process by monitoring outcomes, ensuing adherence of organizational policies, as well as, other federal and state requirements, i.e. Joint Commission, background criminal guidelines, licensing/certification requirements, etc.
• Conducts frequent audits that measure success.
• Reports on outcomes and provides recommendations on areas of improvement.
• Participates in projects related to onboarding compliance, recruitment analytics, TA operations and process improvement.

Qualifications

License/Registration/Certification Not applicable

• Education Bachelor’s Degree in Human Resources or related discipline required.
• Experience At least 2-3 years of healthcare onboarding operations and leading teams experience.
• Prior HR experience and training required.
• Proven experience managing complex projects/programs.
• Experience with Workday Recruiting module preferred.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements: Certification: More than 4,000 people work at Mount Sinai Medical Center at more than a dozen locations throughout sunny South Florida, including our flagship, 672-bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not-for-profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.