Manager on Duty - Evenings & Weekends

Little Rock Athletic Centers LLC; Overlook Park (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

Little-Rock-Athletic-Centers-LL is looking for a shift supervisor to lead the team and ensure top-notch service for members and guests. The role requires CPR/AED certification and a solid focus on safety, operations, and guest experience.

The successful candidate will oversee staff, manage member relations, and respond to emergencies while upholding the club's values of family, fun, hospitality, integrity and care.

Qualifications

• Leadership to guide a team during shifts.
• Strong customer service and communication skills.
• Patience and tact in handling members and guests.
• Commitment to our values: family, fun, hospitality, integrity and care.

Responsibilities

• Provide excellent customer service to members and guests.
• Supervise the facility and staff during the assigned shift.
• Facilitate and communicate member issues and maintain safety protocols.
• Serve as Emergency/Medical first responder and know club procedures.
• Ensure amenities are well stocked and club operations run smoothly.

Skills

Leadership

Patience

Communication

Customer service

Work ethic

Education

CPR/AED certification

Job description

Description

Hourly Pay

Reports to: Club Manager

Essential Functions

1. Give excellent customer service to all members and guests
2. Supervise the facility and staff during their appointed shift.
3. Facilitate and communicate any member issues.
4. Serve as Emergency/Medical first responder.
5. Proactively meet all members needs and ensure all amenities are full .
6. Be familiar with programming, house rules, and procedures.
7. Be familiar with all Club operating systems.
8. Be first responder for any medical situation or member issues.
9. Report any necessary club repairs.
10. Display knowledge of club processes and programs.
11. Uphold our principle to “improve the day.”

Requirements

Qualifications

1. Passion for leading a successful team.
2. Current CPR/AED certification.
3. Patience, tact and good communication skills.
4. Knowledge of principles and processes for customer service.
5. Solid work ethic.
6. Commitment to our values: family, fun, hospitality, integrity, and care.