Manager on Duty - Evenings & Weekends

Little Rock Athletic Centers, LLC.; Little Rock (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Little Rock Athletic Centers, LLC. is seeking a shift supervisor to lead a guest-focused team and ensure a safe, welcoming environment for members and guests.

The role requires CPR/AED certification, strong communication, and a passion for service. You will supervise staff, resolve member issues, and uphold our values of family, fun, hospitality, integrity, and care while maintaining smooth club operations.

Qualifications

• Passion for leading a successful team.
• Current CPR/AED certification.
• Patience, tact and good communication skills.
• Knowledge of principles and processes for customer service.
• Solid work ethic.
• Commitment to our values: family, fun, hospitality, integrity, and care.

Responsibilities

• Provide excellent customer service to members and guests.
• Supervise facility and staff during shift.
• Facilitate and communicate member issues.
• Serve as Emergency/Medical first responder.
• Proactively meet all members needs and ensure all amenities are full.
• Be familiar with programming, house rules, and procedures.
• Be familiar with all Club operating systems.
• Be first responder for any medical situation or member issues.
• Report any necessary club repairs.
• Display knowledge of club processes and programs.
• Uphold our principle to “improve the day.”

Skills

Customer service

Team leadership

Communication

Problem solving

Emergency response

Job description

Description

Hourly Pay

Reports to: Club Manager

Essential Functions

1. Give excellent customer service to all members and guests
2. Supervise the facility and staff during their appointed shift.
3. Facilitate and communicate any member issues.
4. Serve as Emergency/Medical first responder.
5. Proactively meet all members needs and ensure all amenities are full .
6. Be familiar with programming, house rules, and procedures.
7. Be familiar with all Club operating systems.
8. Be first responder for any medical situation or member issues.
9. Report any necessary club repairs.
10. Display knowledge of club processes and programs.
11. Uphold our principle to “improve the day.”

Requirements

Qualifications

1. Passion for leading a successful team.
2. Current CPR/AED certification.
3. Patience, tact and good communication skills.
4. Knowledge of principles and processes for customer service.
5. Solid work ethic.
6. Commitment to our values: family, fun, hospitality, integrity, and care.