Manager on Duty

YMCA of Pierce and Kitsap Counties; Tacoma (WA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

YMCA membership

Flexible scheduling

Training opportunities

Employee discounts

LifeMart discount center

Job summary

YMCA of Pierce and Kitsap Counties in Tacoma, WA seeks a part-time Manager on Duty to oversee daily Center operations in the absence of management, ensuring a safe, welcoming facility for members and staff.

You will supervise the building, support staff, respond to emergencies, and uphold YMCA policies while delivering excellent member service and upholding the core values of Caring, Honesty, Respect, and Responsibility.

Qualifications

• High school diploma or equivalent required.
• Must be at least 20 years old.
• CPR for the Professional Rescuer, First Aid, AED, Oxygen and Lifeguarding certifications preferred or required.
• Commitment to diversity and inclusivity in a community setting.
• Positive attitude with experience supervising staff or diverse populations.
• Ability to pass background and reference checks.

Responsibilities

• Supervise YMCA facilities, staff, members and guests in the absence of management.
• Provide meal and rest breaks for staff, including lifeguards.
• Respond to emergencies and incidents following procedures and document accordingly.
• Perform safety walkthroughs and ensure cleanliness and security.
• Open/close the facility and report maintenance needs to supervisors.
• Deliver courteous member service and facility tours while upholding core values.
• Foster an inclusive, welcoming environment for members, guests and staff.

Skills

Supervisory experience

Customer service

Crisis response

Communication

Emergency procedures

Education

High school diploma

Tools

CPR for Professional Rescuer

First Aid

AED

Lifeguarding certifications

Job description

Wage: $20.60 to $24.16 per hour (Compensation is determined based on relevant experience, skills, and qualifications, with most new hires starting between the minimum and midpoint of the posted wage range)

Hours: Part-Time, Up to 25 hours per week

Location: Tacoma Center YMCA (Downtown Tacoma), Tacoma, WA

As the Manager on Duty, you will be responsible for overseeing daily Center operations in the absence of YMCA management, ensuring a safe, welcoming, and well-run facility.

This role supervises the building, supports staff, ensures compliance with YMCA policies and procedures, and responds to emergencies and member incidents. If hired, you will provide exceptional member experience by modeling the YMCA's core values of Caring, Honesty, Respect, and Responsibility while maintaining a professional, safe, and fun environment for all.

Qualifications:

• High school graduate or equivalent required
• Must be at least 20 years of age.
• Currently hold or willing to obtain CPR for the Professional Rescuer, First Aid, AED, Oxygen and YMCA or American Red Cross Lifeguarding certifications.
• Commitment to valuing and promoting diversity and contributing to an inclusive environment.
• Positive attitude and previous experience with and diverse populations.
• Demonstrated maturity, sound judgment and decision making skills.
• Relevant knowledge and experience, especially in a supervisory and/or leadership capacity is preferred.
• Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
• Committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
• Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required.

Key Responsibilities:

• Supervise YMCA facilities, staff, members, and guests in the absence of management, ensuring compliance with the YMCA Code of Conduct.
• Provide required meal and rest breaks for staff, including lifeguards.
• Respond to emergencies, accidents, incidents, and behavioral concerns, following established crisis and emergency procedures and completing required documentation.
• Conduct regular facility walkthroughs to ensure safety, cleanliness, security, and a positive member experience.
• Open and/or close the facility according to established procedures, ensuring the building is secure.
• Report incidents, behavioral concerns, hazardous conditions, and maintenance needs to the appropriate supervisor.
• Deliver exceptional customer service by assisting members and guests, answering questions, and providing facility tours.
• Foster an inclusive, welcoming, and equitable environment for members, guests, volunteers, and staff.

All YMCA Employees receive the below benefits:

• A Personal YMCA membership and YMCA360 virtual streaming membership
• Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
• Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
• Professional training, education, and certification opportunities
• 20% discount on YMCA programs, childcare services and merchandise

Part-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:

• HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)
• VSP Vision Plan

At the Y, we’re all about empowering people, inspiring action, and strengthening the communities we call home. Join our team and support our vision of creating opportunities to all can thrive in every season of life.

The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled

Location(s)

1144 Market St, Tacoma , Washington 98402 , United States

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This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.