Manager of Technical Service, Ruminant Animal Health

Novonesis; West Allis (WI); On-site; USD 140,000 - 190,000; Full time

Job summary

Novonesis is seeking a Manager of Technical Service, Ruminant Animal Health to lead the North American ruminant Technical Service team and deliver scientific expertise across probiotic, enzyme, feed additive, and silage solutions. You will advise customers, align with Sales, Marketing, Regulatory, and R&D, and drive growth.

Travel up to 50% domestically, with flexible, remote-friendly work across North America.

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to lead through influence in a collaborative, matrixed environment.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Oversee technical trials, field validation programs, and research collaborations.

Skills

Leadership

Strategic thinking

Customer focus

Communication

Collaboration

Stakeholder management

Data analysis

Education

PhD in Animal Science / Dairy Science / Ruminant Nutrition / Veterinary Medicine or equivalent

DVM or equivalent veterinary degree

Job description

Interested in a career that matters? Join

Interested in a career that matters? This is a high-impact leadership opportunity to influence technical strategy, develop talent, strengthen customer relationships, and help bring science-based solutions to producers across North America. The role combines people leadership, customer engagement, and scientific expertise to drive business growth and customer success.

Interested in a career that matters? Join Novonesis and help shape the future of animal agriculture through innovative biological solutions that improve animal performance, producer profitability, and sustainability. As Manager of Technical Service, Ruminant Animal Health, you will lead a team of highly qualified technical specialists supporting our North American dairy, beef, and forage businesses while partnering across Commercial, Marketing, R&D, Regulatory, and Innovation functions. Interested in a career that matters? This is a high-impact leadership opportunity to influence technical strategy, develop talent, strengthen customer relationships, and help bring science-based solutions to producers across North America. The role combines people leadership, customer engagement, and scientific expertise to drive business growth and customer success.

The Role & Your Impact

As Manager of Technical Service, you will lead the North American ruminant Technical Service team and ensure the successful delivery of technical expertise across our probiotic, enzyme, feed additive, and silage solutions portfolio. You will serve as a trusted advisor to customers, industry influencers, and internal stakeholders while translating science into measurable customer value.

Key responsibilities include:

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.


• Establish clear priorities, objectives, and development plans aligned with business goals.


• Develop and execute the North American technical service strategy for ruminant solutions.


• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.


• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.


• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.


• Support product launches, technical positioning, customer education, and scientific communications.


• Oversee technical trials, field validation programs, and research collaborations.


• Monitor industry trends, emerging technologies, and evolving customer needs.


• Represent Novonesis at industry conferences, customer events, and professional associations.

Required Qualifications

What You’ll Need to Be Successful

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.


• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.


• Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.


• Strong understanding of dairy and/or beef production systems.


• Demonstrated success partnering with commercial organizations to deliver customer value.


• Excellent communication, presentation, and stakeholder management skills.


• Proven ability to lead through influence in a collaborative, matrixed environment.

Key Competencies

• Strategic thinking and business acumen


• Customer focus and relationship building


• Leadership and talent development


• Scientific rigor and analytical thinking


• Collaboration and stakeholder management


• Strong execution and results orientation


• Clear and credible communication

Additional Skills & Interests We Value

The following qualifications are preferred but not required:

• Experience leading geographically dispersed technical teams


• Knowledge of probiotics, enzymes, silage inoculants, feed additives, or other biological solutions


• Experience managing technical research programs and field trials


• Strong background in trial design, execution, and statistical analysis


• Established industry network among nutritionists, veterinarians, consultants, and producers


• Experience working within a global or highly matrixed organization


• Passion for advancing animal health, nutrition, and sustainability through science-based innovation.

What We Offer

At Novonesis, you'll have the opportunity to:

• Lead a highly respected team of technical experts serving the North American ruminant industry.


• Shape technical strategy and influence the future of animal health, nutrition, and sustainability.


• Collaborate with leading customers, researchers, and internal experts across functions and regions.


• Contribute to innovative biological solutions that help producers succeed while supporting a more sustainable food system.


• Grow your leadership capabilities within a purpose-driven global organization committed to science, innovation, and continuous improvement.


• Work in a collaborative environment that values curiosity, inclusion, and professional development.

Ways of Working / Working Conditions

• Travel: Up to 50% domestic travel with occasional international travel, including customer visits, industry conferences, technical meetings, and field engagements.


• Collaboration with cross-functional teams located across North America and globally.


• Flexibility to support customers and business needs across multiple time zones.

Compensation & Benefits

• Estimated salary range: USD $140,000 – $190,000 + 15% target bonus


• 401(k) with up to a 9% company contribution


• Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time


• Health, Dental, Vision & Life insurance


• Healthcare savings account option


• Employee assistance program


• Parental leave


• Tuition reimbursement


• All benefits begin on your first day

Relevant Information

Application Deadline: September 25, 2026

Location: North America (Remote)

• Must reside in one of the following states: Arkansas, Arizona, California, Colorado, District of Columbia, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Vermont, Wisconsin

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Explore Other Openings

If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career