Manager of KYC Services

Corporation Service Company

New Jersey

Hybrid

USD 119,000 - 198,000

Full time

7 days ago

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Job summary

Corporation Service Company is seeking an experienced Manager of KYC Services to oversee the daily operations of the Know Your Customer team. This role emphasizes regulatory compliance, AML/CTF, and risk mitigation in a hybrid Jersey setting.

The ideal candidate will lead a KYC professionals team, implement policies, and collaborate across departments to strengthen controls and processes while aligning with global standards and FATF recommendations.

Qualifications

Bachelor’s degree in Business, Finance, Law, or related field; Master’s degree or certs a plus.
8–10 years in KYC/AML/compliance roles; 5+ years in leadership.
Knowledge of KYC, AML, CTF regulations and industry best practices.

Responsibilities

Lead and oversee daily operations of the KYC team.
Develop and maintain KYC policies, procedures, and controls to ensure regulatory compliance (AML, CTF).
Monitor customer activity and report suspicious transactions or behaviors.

Skills

Leadership

Compliance

Risk management

KYC software

Communication

Stakeholder management

Change management

Analytical skills

Team development

Regulatory knowledge

Education

Bachelor's degree in Business/Finance/Law

Master’s degree or professional certifications (e.g., ACAMS, CKYCA)

Tools

KYC/AML software

Job description

ManagerofKYCservices
Location:Jersey/London/Gorey
JobType:Full-time
ReportsTo:HeadofKYCServicesEMEA-A
Hybrid

JobSummary:

Weareseekinganexperiencedanddetail-orientedManagerKYCServicestooverseedailyoperationsoftheKnowYourCustomer(KYC)team.TheManagerKYCServicesensuresthattheorganizationadherestoregulatoryrequirementsandindustrystandardsincustomeridentification,duediligence,andantimoneylaundering(AML)practices.

ThisroleinvolvesleadingateamofKYCprofessionals,developingandimplementingKYCpoliciesandprocedures,andcollaboratingwithvariousdepartmentstomitigateriskandmaintaincompliance.TheManagerKYCServicesplaysacriticalroleinprotectingtheorganizationfromfinancialcrimeandreputationalrisks.Theidealcandidatewillhavestrongleadershipskills,asolidunderstandingofKYCrequirements,andaproactiveapproachtoriskmanagementandteamdevelopment.

Key Responsibilities:

Leadership&oversight:

Fosteracultureofcompliance,continuousimprovement,andoperationalexcellencewithintheKYCfunction.
Provideday-to-daysupervision,guidance,andsupporttoKYCanalysts.

KYCProgramManagement:

Develop,implement,andmaintainKYCpolicies,procedures,andcontrolstoensurecompliancewithregulatoryrequirements(e.g.,AML,CTF).
Ensureongoingmonitoringofcustomeractivitiestoidentifyandreportsuspicioustransactionsorbehaviors.
RegulatoryCompliance:-Stayinformedofregulatorydevelopments,trends,andbestpracticesrelatedtoKYC,AML,andCTF.
Ensuretheorganization’sKYCprocessesalignwithlocalandinternationalregulations,suchastheFATFrecommendations,EUAMLdirectives,andothers.

Liaisewithregulatoryauthoritiesandparticipateinaudits,inspections,andregulatoryexaminationsasneeded.

ProcessImprovement&Documentation:

Ensureproceduresareconsistentlyfollowedandeffectivelycommunicatedtoteammembers.
Identifyopportunitiesforautomationorefficiencyandpartnerwithrelevantstakeholdersforimplementation.

RiskManagement:

Identify,assess,andmitigaterisksassociatedwiththeKYCprocess,includingmoneylaundering,terroristfinancing,andotherfinancialcrimes.
Collaboratewithotherdepartments,suchasRiskManagement,Legal,andInternalAudit,toensureacohesiveapproachtoriskmanagementandcompliance
Performqualitycontrolchecksandensureadherencetointernalpolicies,regulatorystandards(e.g.,AML,CDD,EDD),andbestpractices.
Technology&Innovation:-DrivetheadoptionoftechnologyandautomationinKYCprocessestoimproveefficiency,accuracy,andcustomerexperience.
EvaluateandimplementKYCsoftwaresolutions,ensuringtheymeettheorganization’sneedsandregulatoryrequirements.

StakeholderEngagement:

ActasliaisonbetweentheKYCteamandcompliance,legal,frontoffice,oronboardingteamstoresolveissuesandclarifyrequirements.
Fosteraknowledge-sharingculturebymentoringteammembersandpromotingcontinuouslearning.

Technicalskills,experience,andqualification

Education:Bachelor’sdegreeinBusiness,Finance,Law,orarelatedfield.AMaster’sdegreeorprofessionalcertifications(e.g.,ACAMS,CKYCA)isaplus.
Experience:Minimumof8-10yearsofexperienceinKYC,AML,orcomplianceroles,withatleast5yearsinaleadershipormanagementposition.
Knowledge:In-depthknowledgeofKYC,AML,andCTFregulationsandindustrybestpractices.Familiaritywithglobalregulatoryframeworksandthefinancialservicesindustry.

Skills:

Excellentanalytical,problem-solving,anddecision-makingabilities.
Effectivecommunicationandinterpersonalskills,withtheabilitytoinfluenceandcollaboratewithstakeholdersatalllevels.
ProficiencyinKYC/AMLsoftwareandtechnologysolutions.
Excellentwrittenandverbalcommunicationskills,withtheabilitytodraftclearproceduresandcommunicateeffectivelyacrossteams.
Demonstratedabilitytomanageescalations,balancecompetingpriorities,andmakerisk-baseddecisions.
StrategicThinking
RiskManagement
ChangeManagement
Customer-CentricFocus
EthicalJudgment

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

Why Work with CSC?

At CSC, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

CSC is a great place to work with smart and dedicated people.
We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Job Info