Manager of HVAC Operations

Succession Executive Search; Chicago (IL); On-site; USD 85,000 - 130,000; Full time

Job summary

Succession Executive Search is seeking a relentless Commercial HVAC Operations Manager to lead our field operations, optimize daily workflows, and aggressively drive revenue growth in Chicago. This role demands ownership, thrives under pressure, and fosters a high-performing culture of accountability.

You will run the entire field side of the commercial division: dispatch, large-scale service contracts, emergency retrofits, installation handoffs, and logistics.

Qualifications

• 3+ years of experience in a similar role.
• Proficiency with Microsoft Office.
• Strong organizational and communication skills.
• Strong ability to multitask.
• Comfort working with multiple groups within business.

Responsibilities

• Oversee field operations, dispatch, service contracts, retrofits, and logistics.
• Lead field technicians and dispatchers; conduct on-site quality audits.
• Set weekly KPIs to boost productivity, billable hours, and response times.
• Establish and maintain business standards for accuracy and reliability.
• Manage budget to align with goals of business.

Skills

Leadership

Team Management

Project Management

Communication

Multitasking

Tools

Microsoft Office

Job description

We are seeking a relentless, high-energy Commercial HVAC Operations Manager to lead our field operations, optimize daily workflows, and aggressively drive revenue growth. This is not a passive desk job—we need a true go-getter who takes massive ownership, thrives under pressure, and actively builds a high-performing culture of accountability.

You will run the entire field side of our commercial division: dispatch, large-scale service contracts, emergency retrofits, installation handoffs, and logistics. If you are a proactive leader who views operational bottlenecks as personal challenges to conquer, we want you on our team.

Operational Leadership & Execution

• Optimize Logistics: Run the daily dispatch board, prioritize high-value commercial accounts, and eliminate scheduling gaps during seasonal peaks.
• Streamline Handoffs: Coordinate seamless project transitions from the sales estimation phase to active field installation and commissioning.
• Manage Resources: Oversee inventory, fleet readiness, heavy equipment deployment, and part procurement pipelines.
• Enforce Compliance: Ensure 100% adherence to local building codes, EPA standards, OSHA regulations, and company safety protocols.
• Must have exposure managing a $5MM P&L.

Team Development & Performance

• Coach the Field: Actively lead, evaluate, and mentor a team of commercial technicians and dispatchers.
• Conduct Field Reviews: Join crews for on-site quality audits, review callbacks, and provide hands-on technical guidance.
• Set Performance KPIs: Establish weekly performance scorecards to boost technician productivity, billable hours, and response times.

Responsibilities

• Establish and maintain business standards for accuracy, productivity and reliability
• Manage the daily functions of the business
• Prepare annual performance review and reevaluate processes
• Ensure regulatory, compliance and legal rules are followed
• Manage budget to align with goals of business

Qualifications

• 3+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business