HVAC Operations Manager

Coulter Services; Covington (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

Coulter Services in Covington, GA is seeking an Operations Manager (HVAC) to lead day-to-day HVAC operations for residential and light commercial installation, maintenance, and repair work. You will oversee dispatch and technician workload, coordinate project activities, and manage scheduling to keep jobs moving smoothly from start to finish.

Responsibilities include coordinating field and office teams, tracking KPIs, ensuring code, safety, and quality compliance, and driving process

Qualifications

• Proven leadership experience in HVAC or construction operations.
• Strong project coordination and operational management skills.
• Working knowledge of HVAC service/installation processes and compliance requirements.
• Ability to manage KPIs, people, and daily priorities.
• Clear communication, problem-solving, and customer-focused mindset.

Responsibilities

• Oversee field and office teams and ensure effective communication and execution
• Track operational KPIs and drive continuous improvement
• Ensure strict compliance with code, safety, and quality standards
• Collaborate with ownership on planning, budgeting, inventory, and vendor relationships
• Improve processes to increase efficiency and enhance customer satisfaction
• Support a positive, growth-oriented team culture

Skills

Leadership experience

Project coordination

Operational management

HVAC service knowledge

KPI management

Communication

Customer-focused mindset

Job description

Operations Manager (HVAC)

Lead day-to-day, construction-focused HVAC operations for residential and light commercial installation, maintenance, and repair work. Manage dispatch and technician workload, coordinate project activities, and oversee scheduling to ensure jobs move smoothly from start to completion.

Key Responsibilities

• Oversee field and office teams and ensure effective communication and execution
• Track operational KPIs and drive continuous improvement
• Ensure strict compliance with code, safety, and quality standards
• Collaborate with ownership on planning, budgeting, inventory, and vendor relationships
• Improve processes to increase efficiency and enhance customer satisfaction
• Support a positive, growth-oriented team culture

Qualifications & Skills

• Proven leadership experience in HVAC or construction operations
• Strong project coordination and operational management skills
• Working knowledge of HVAC service/installation processes and compliance requirements
• Ability to manage KPIs, people, and daily priorities
• Clear communication, problem-solving, and customer-focused mindset