Manager of Field Operations

PECO Pallet USA; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

100Hires, Inc. seeks a Manager of Field Operations to lead depot operations across an assigned territory, ensuring inventory accuracy and quality standards are met in collaboration with customers and 3PL partners.

The role requires engaging with internal teams, driving continuous improvement, and managing production objectives and depot costs. Travel up to 75% is expected, with leadership responsibility across multiple depots.

Qualifications

• Must have at least a four-year degree.
• Analytical mindset with ability to lead and drive improvements.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Oversee Service Depot Operations within assigned territory.
• Conduct monthly inventory audits and quality reviews.
• Monitor production performance and close gaps with depots.
• Manage depot costs and material usage; approve invoices with justification.
• Coordinate start-up and ramp-up of depot operations and training.
• Provide support to MFO’s network-wide initiatives and negotiations.

Skills

Analytical skills

Leadership

Problem solving

Communication

Project management

Data analysis

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Data warehouse software

Job description

Position Summary:The Manager of Field Operations (MFO) is a vital member of the Field Operations team and is responsible for assisting in the Management of inventory and quality for the Depots in their assigned territory. The MFO will build relationships and partner with our customers and 3PL partners to ensure PECO’s service and quality specifications are met. They will also be liaisons between Locations and the other internal business units to answer questions and resolve issues by escalating as appropriate.Key Responsibilities:The Manager, Field Operations is a key member of the Field Operations team and is responsible for the management of Service Depots in their assigned territory.**Service Depot Operations **Scheduled Inventory Audits (Pallets / Lumber)RFU / WIP Quality auditsRepair AnalysisOversight of Depot Sort and Repair Activities- Communicate Production RequirementsMonitor Hourly/Daily/Weekly Production PerformanceWork with depot to close any gaps as requiredManagement of Depot CostCost Per RepairComponents Per RepairMaterial Usage (Paint)Storage / WarehouseManual Invoice Approvals / JustificationsNetwork Expansion Projects / Support- Depot Start Up / Ramp UpDepot Warehouse Mapping / FlowDepot Management TrainingDepot Employee TrainingOverall Depot Operations and ResponsibilityWork hand in hand w/ Launch ManagerWarehousing Needs for Regional Team- Contact BrokerSearch / Visit Potential WarehouseLease NegotiationProvide Support to MFO’s Network Wide**Manufacturing Management **- MFG Pallet QualityComponent QualityMQP – Manufacturing Quality Process Training (New MFG Locations / Current MFG Locations Process Audit)KEY DELIVERABLES:•Work with Depot to ensure high quality products are consistently delivered to PECO customers.•Working with Depot, monitor and drive continuous improvement with regard to cost performance.•Effective and accurate Service Depot Inventory management.•Coordination and Management of monthly production objectives with assigned Service Depots•Effective Quality Control and Production Process management.•Reduce/eliminate inefficiencies with daily Service Depot processes.•Effectively launch and train new process initiatives w/ Service Depot Partners.PROFESSIONAL EXPERIENCE / COMPETENCIESMinimum three years experience in Operations ManagementThis will require an aggressive professional who is analytical, can build solutions from a process perspective, and effectively leads third parties to execute the solutions.The ability to drive partner and employee behavior through effective accountability-driven leadership.The ability to work effectively with counterparts in across an organization in HR, sales, finance, service, operations, procurement, and transportation.Clear understanding of end-to-end supply chain and supporting business processes from sales and demand planning through to customer delivery.Demonstrated ability to inspire confidence, communicate and operate effectively.Experience establishing key performance indicator metrics to benchmark and track performance.Proficient with Excel, data warehouse software, and PowerPoint.PERSONAL ATTRIBUTESMust have strong analytical skills and business understanding.Highest personal and professional integrity.Accountability for key results and deliverables.Demonstrated ability to focus, prioritize, and manage multiple tasks and projects under deadline.Customer focused.Balance of strategic and tactical.Data, process and results driven.Strong communication skills.High energy and enthusiasm…must possess a passion for winning.EDUCATIONFour year degree requiredTravel:- Up to 75%