Manager of Enrollment Operations

Impact Public Schools; United States; Remote; USD 63,000 - 91,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision insurance

Retirement plan with employer contrib.

Earned wage access program

Flexible work-from-home schedule

Job summary

Impact Public Schools is seeking a detail-oriented Manager of Enrollment Operations to lead our enrollment infrastructure, ensuring 100% compliance across student data and centralized communications. You will oversee enrollment software (SchoolMint, Skyward) and direct event logistics for family onboarding across Seattle-Tacoma campuses.

The role requires 3–5 years in operations/educational admin, strong systems mastery, and the ability to collaborate across teams.

Qualifications

• 3–5 years in operations management or educational administration.
• Experience with enrollment systems (SchoolMint, Skyward) preferred.
• Ability to pass background check and fingerprinting.

Responsibilities

• Lead enrollment communications and data integrity.
• Oversee compliance and document audits for student files.
• Administer enrollment software systems and integrations.
• Coordinate onsite events and family onboarding.
• Manage campus logistics and vendor relationships.
• Optimize onboarding and enrollment campaigns.

Skills

Enrollment operations

Systems administration

Communication skills

Multilingual

Tools

SchoolMint

Skyward

Google Workspace

Job description

Position Overview

Impact Public Schools is seeking an experienced, detail-oriented Manager of Enrollment Operations to lead the administrative, compliance, and system infrastructure of our enrollment function. Distinct from field recruitment and direct sales roles, this position serves as the operational leader ensuring 100% compliance across student registration data, managing centralized communications, overseeing enrollment software systems (SchoolMint, Skyward), and directing event logistics for campus-based family onboarding.

POSITION: Manager of Enrollment Operations TYPE: Home Office LOCATION: Home Office positions work at our school sites across the Seattle-Tacoma area (Tukwila, WA, South Seattle, WA, Renton, WA, Tacoma, WA, Des Moines, WA) SALARY: $63,467-$90,638 annualized based on aligned years of experience up to 9 years STATUS: Full time, year round, benefits eligible, non-exempt, in-person position START: This position is year-round & hiring happens on a rolling basis. Start date will be determined as a part of the offer process. REPORTS TO: Director of Outreach and Enrollment

Who You Are

Deeply committed to the work and mission of Impact Public Schools, understanding that enrollment is critical to the health and stability of our organization, and recognizing that enrollment operations is fundamentally a customer service field. Exceptional operational leader with strong organizational skills, a systems-thinking mindset, and meticulous attention to detail. Collaborative team player who is personable, empathetic, and effective in multi-channel communications across diverse communities. Adaptable self-starter with a willingness to work flexible hours, including periodic evenings and weekends, to engage and support families. Resourceful problem-solver with a strong willingness to find answers, resolve challenges, and drive solutions.

Core Job Functions

Administrative Leadership & Compliance Oversight

• Enrollment Communications Leadership: Manage the Enrollment Email inbox and primary phone line as the front line for the team, serving as an "air traffic controller" to connect prospective families with campus tours, outreach team members, and the enrollment process.
• Compliance & Document Audit Management: Audit enrollment documentation for student files to ensure all registration documents have been submitted, ensuring enrollment compliance standards are upheld.
• Systems Administration & Data Integrity: Make sure system integrations are working properly and serve as primary system administrator for enrollment software.
• Event Logistics & Onboarding Operations Onsite Event & Tour Logistics Supervision: Partner with the Director of Outreach and Enrollment for all events, serving as the central point of contact and logistics coordinator. While this role may conduct tours or lead events directly when needed, it is primarily responsible for coordinating, supporting, and empowering others—such as field specialists and team members—to lead them successfully across campuses.
• Onsite Resource & Campus Logistics Operations: Oversee campus event vendor relationships, maintain inventory for registration collateral and onsite presentation materials, and ensure seamlessly coordinated venue setups and welcoming spaces at each campus location.
• Onboarding Process Optimization: Work directly with the Director of Outreach and Enrollment to optimize new family onboarding, including collaborating on the production and distribution of the biweekly enrollment newsletter and coordinating logistics and follow-up for enrollment campaigns.

Other duties as assigned

Required Qualifications

• 3–5 years of progressive professional experience in operations management, educational administration, compliance oversight, or systems management.
• Direct experience in enrollment, enrollment systems, or related administrative operations (e.g., managing schedules, events, phone systems, student recruitment, or paperwork collection) is preferred.
• Technical Aptitude & Systems Mastery: An exceptional ability to learn new technical systems quickly is essential. Proficiency with or ability to rapidly master student information and enrollment platforms (SchoolMint, Skyward) and Google Workspace (Sheets, Docs, Forms) is required.
• Communication: Excellent verbal and written communication skills.
• Bilingual proficiency (e.g., Spanish, Somali, Amharic, or Vietnamese) is highly valued.
• Requirements: Reliable transportation for off-site community events; ability to pass background check and fingerprinting.
• License / Certification Must have or be eligible to obtain a food handler certification.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. Frequent light lifting and carrying (less than 15 pounds) with occasional heavy lifting (up to 50 pounds). The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Work is primarily inside but has daily responsibilities outside (exposure to sun, heat, cold, and inclement weather). Active role requiring local travel in the Seattle-Tacoma region.

Non-negotiables

Offer is contingent upon passing a fingerprint and background check. Complete SafeSchools trainings.

What We Offer

• Competitive pay and generous paid time off package including paid holidays, vacation and personal time
• Medical, dental, vision, life insurance benefits
• Retirement account with employer contributions
• Eligible employees can access our earned wage access program through myFlexPay
• Free mental health support + more through our employee assistance program
• Flexible work-from-home schedule options on non-site support days
• Growth pathways for increased levels of leadership

Equal Employment Opportunity

Impact Public Schools is committed to providing a work environment free of unlawful discrimination and harassment, including sexual harassment. Click here to review Impact’s Employee Non-discrimination Policy for Impact Schools.

Non-Discrimination Statements

Impact Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. Click here to review Impact’s designated leaders responsible to handle all questions and complaints of alleged discrimination at each of Impact’s schools. Every Impact team member is known, valued, and respected. We actively strive to build connections among teachers, leaders, and Home Office staff. One of our core values is “Everyone Grows.” This isn’t just a value for scholars - it applies to adults as well! Impact teachers receive regular 1:1 coaching from an instructional expert and collaborate weekly with grade-level team colleagues. Impact also supports Teaching Fellows in applying to and paying for a teacher certification program! Joining Impact means joining a diverse team that authentically believes in each and every child and their ability to thrive.