Manager of Education

Howard Hanna Real Estate Services; Pittsburgh (Allegheny County); On-site; USD 70,000 - 110,000; Full time

Job summary

Howard Hanna Real Estate Services seeks a Manager of Education to drive training across the Pennsylvania market and the Howard Hanna Global footprint. The role leads in-person and online training, onboarding for new agents, and ongoing development for sales managers and staff.

The successful candidate will design materials, collaborate with managers and leadership, and align programs with Howard Hanna’s goals and values. Occasional travel to regional locations is required.

Qualifications

• Experience in adult training development and delivery.
• Experience in social media content creation.
• Excellent written and verbal communication.
• Articulate and adaptable.
• Proficient in MS Office and Canva or similar presentation platforms.

Responsibilities

• Schedule, content development, oversight and classroom in-person Fast Start and 20-Hour Post-Licensing training cycles.
• Oversee state-approved continuing education classes at corporate offices and regional locations.
• Create hands-on opportunities to improve agents’ use of Howard Hanna’s marketing-technology tools.
• Engage agents at all levels in improving sales skills: consultative, closing, handling objections.
• Integrate marketing technology tools and sales skills for impact in listings and buyer presentations.
• Travel to regional locations across Pennsylvania and to other Howard Hanna offices as needed.
• Admin tasks using the company’s learning management system.

Skills

Adult training development

Social media content creation

Communication skills

Articulate and adaptable

Education

Bachelor’s Degree

Tools

Microsoft Office

Canva

Job description

Position: Manager of Education (PA) Location: Pennsylvania
Reports To: VP of Career Development FLSA Status: Exempt

Summary

Working throughout Howard Hanna’s Pennsylvania market and the Howard Hanna Global footprint, this individual will:

• Confer & collaborate with managers, regional managers and company leadership to create & deliver in-person and online training
• Work with Recruiting and Licensing to facilitate a complete onboarding cycle for agents new to Howard Hanna
• Assess training needs, develop and deliver training for agents, sales managers and employees via both classroom and online deployment
• Enhance sales skills at every level of agent expertise, through online and in-person learning opportunities
• Create training materials, including manuals, quick reference guide, scripts, etc.
• Work with the global training team to develop, promote and deliver a wide range of training opportunities unique to Howard Hanna’s goals, mission and values

Essential Duties and Responsibilities include but not limited to the following

• New Agent Training: Responsible for scheduling, content development, oversight and classroom in person Fast Start (comprehensive post-licensing training program); 20-Hour Post-Licensing (20-hour state-required class). Cycles offered 5X per year (200+ new licensees annually). Works with Regional Managers in development & implementation of next steps enrichment training: consistent follow-up education focused on sales skills for newer licensees, to be taught by office managers in their respective regions. 8-class cycles, offered 2-3X per year.
• Continuing Education: Oversee scheduling and instruction of state-approved continuing education classes, offered by Howard Hanna, at Corporate Office and regional locations throughout Pennsylvania.
• Skill Development: Create hands-on opportunities for agents to improve their use of Howard Hanna’s marketing-technology tools. Engage agents at all levels in improving their sales skills: consultative, closing, overcoming objections, etc. Integrate mar-tech tools and sales skills, teaching how their incorporation creates maximum impact in listing/buyer presentations. Core Training Topics will include instruction in all market differentiators and their proprietary use for Howard Hanna members.
• Travel: As requested to regional locations throughout the Pennsylvania market and to Howard Hanna offices in other states/regions
• Administrative Tasks: Working with administrator and utilizing the company’s internal learning management system.

Skills/Qualifications

Qualifications include but are not limited to:

• Experience in adult training development and delivery
• Experience in Social Media content creation
• Excellent communication skills, both written and verbal
• Articulate and adaptable
• Proficient in Microsoft Office, Canva, or similar presentation platform

Education and/or Experience

• Bachelor’s Degree
• 5+ years of real estate sales and/or management experience preferred

HowardHanna.com

Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.