Manager of Ecommerce

Range USA; Blue Ash (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Unlimited Shooting – Free Classes

Discounts (online and in-store)

Job summary

Range USA, based in Blue Ash, Ohio, seeks an Ecommerce Manager to drive the customer journey and revenue growth for RangeUSA.com. You will own the platform roadmap, manage backlogs, and lead cross‑functional projects from scoping to go‑live, ensuring a seamless shopping experience.

The ideal candidate holds a Bachelor’s degree and 4–6 years in a related ecommerce or marketing role, with strong communication and project management skills.

Qualifications

• Bachelor’s degree in Marketing, Business, Accounting/Finance, or Supply Chain required.
• 4–6 years of relevant work experience in a Project Management, Marketing, Merchandising, or Ecommerce role.
• Strong administrative, organizational, and problem‑solving skills.
• Excellent communication, sales, and customer service skills.

Responsibilities

• Support KPIs to meet revenue, conversion, and traffic targets.
• Provide ecommerce best practices, trend analysis, and benchmarking insights.
• Own platform roadmap and backlog; manage enhancements, integrations and go‑live.
• Lead cross‑functional ecommerce projects from scoping to go‑live with formal PM practices.
• Partner with Marketing to support campaigns, landing pages, and tracking implementation.
• Analyze site engagement and funnel data to identify conversion barriers and prioritize UX improvements.
• Use data analytics to track performance and identify opportunities across segments.
• Manage relationships with ecommerce tech vendors/agencies including SLAs and roadmaps.
• Coordinate with Supply Chain to ensure order processing efficiency.

Skills

Strong communication

Sales skills

Customer service

Project management

Education

Bachelor’s degree in Marketing, Business, Accounting/Finance, or Supply Chain

Job description

Job Location: Support Center - BLUE ASH, OH 45242. Position Type: Salary. Job Category: Retail. Manager of Ecommerce.

Position: Manager of Ecommerce. Reports to: Chief Operating Officer. Classification: Full-Time / Exempt / Salaried / On-Site.

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position overview

Our rapidly growing RangeUSA.com business is looking for a sales‑driven Ecommerce manager to support our continued growth, enhanced customer journey, and expanded reach. This includes short‑term and long‑term goal setting, prioritization and identification of customer enhancements, effectiveness of sales programs and content, expanded product assortment, and traffic funnel enhancements.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key responsibilities

• Support key performance indicators ensuring the Ecommerce business meets revenue, conversion, and traffic targets
• Provide expertise on current ecommerce best practices, including trend analysis and competitive benchmarking; put insights into action.
• Own the Ecommerce platform roadmap and technical backlog, managing enhancements, integrations, and vendor/dev work from requirements through go‑live, ensuring a seamless and user‑friendly shopping experience
• Lead cross‑functional Ecommerce projects (platform upgrades, new features, integrations) from scoping through go‑live, using formal project management practices to manage timelines, risk, and stakeholder alignment
• Partner with Marketing to ensure the platform supports digital marketing campaigns and channel initiatives (landing pages, promo mechanics, tagging/tracking implementation)
• Analyze site engagement and funnel data to identify conversion barriers and prioritize platform/UX improvements; partner with Merchandising on execution.
• Use data analytics to track performance to goals and identify opportunities for business development across segments of the company
• Manage relationships with Ecommerce technology vendors/agencies (platform, POS integration, payment, search) including SLAs, roadmaps, and issue resolution
• Work closely with the Supply Chain team to ensure order processing best practices and efficiencies

Desired skills & experience

• Bachelor’s degree in Marketing, Business, Accounting/Finance, or Supply Chain.
• 4-6 years of relevant work experience in a Project Management, Marketing, Merchandising, or Ecommerce role
• Strong administrative, organizational, and problem‑solving skills
• Excellent communication, sales, and customer service skills
• The ability to multitask, work in a fast‑paced environment, and meet deadlines
• The ability to do the work, as well as drive strategy behind it

Employee benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry‑leading online and in‑store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training