Manager of Clinical Services - Case Management

CompDrug; Columbus (OH); Híbrido; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

CompDrug in Columbus, OH seeks a Manager of Clinical Services – Case Management to supervise and grow the case management team. The role collaborates with clinical, admissions and medical teams to ensure timely access to services.

You will recruit, supervise, onboard and train staff; monitor performance, compliance and service quality; expand local resource options and coordinate with external stakeholders.

Qualificações

• Minimum 2 years managing or supervising staff in a behavioral health setting.
• Direct service experience with individuals with mental health or co-occurring disorders.
• Knowledge of trauma-informed care and resilience principles.

Responsabilidades

• Supervise and evaluate Case Managers.
• Conduct supervision, performance evaluations and case reviews.
• Lead recruitment and onboarding of team members.
• Provide ongoing training and staff development.
• Monitor service volume, staff time with patients and treatment plan adherence.
• Expand local resource options and maintain cross-functional collaboration.
• Represent the department in meetings with internal and external stakeholders.
• Ensure compliance processes are followed and maintain timely attendance.

Conhecimentos

Staff supervision

Behavioral health services

Communication skills

Trauma-informed care

Program development

Formação académica

LCDC III / LICDC / LICDC-CS

LISW / LISW-S or LPCC / LPCC-S

Descrição da oferta de emprego

Manager of Clinical Services – Case Management

Work Arrangements: Full Time

Work Location – 75% onsite/25% remote

The successful candidate will supervise, recruit and grow CompDrug’s Case Management services. The supervisor will collaborate with other members of the Clinical department, the admissions and medical teams to ensure case management services are available to patients in a timely and efficient manner.

Duties

• Supervise and evaluate Case Managers
• Conduct Supervision, performance evaluations, case reviews
• Actively participate in the recruitment and selection process
• Provide onboarding and ongoing training to team
• Identify staff training needs and support professional development
• Monitor volume of Case Management services offered and address if needed
• Monitor Case Management Staff time with patients, clinical note completion and adherence to treatment plans.
• Monitor quality and availability of local resource options
• Actively grow CompDrug’s roster of local resource options
• Represent the department in cross functional meetings
• Collaborate closely with external stakeholders and internal teams
• Support interdisciplinary coordination across services
• Participate in periodic required compliance processes
• Regular and Timely Attendance

Requirements

• At least two years experience managing or supervising staff. Preference for previous experience managing staff in a behavioral healthcare setting.
• Prior experience providing direct service to individuals with mental health and/or co-occurring disorder diagnoses.
• Current Ohio LCDC III, LICDC, or LICDC-CS; LISW or LISW-S; or LPCC or LPCC-S
• Excellent communication, organization and interpersonal skills.
• Proven ability to grow, develop and/or expand programming.
• Experience providing services in behavioral health setting required.
• Strong knowledge of and ability to apply the principles of trauma informed care and resilience when working with patients.