Manager-MSST Traveling Team

Bridgestone HosePower; Orange Park (FL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Health Insurance

Dental Insurance

Disability Insurance

Life Insurance

Critical Illness Insurance

Accident Insurance

Vision Insurance

Employee Discount Program

Casual Work Environment

Holidays & Vacation

Job summary

Bridgestone HosePower is seeking a Mobile Service Travel Team Manager in a hybrid role, leading a team of mobile service technicians who travel to client sites. You will drive revenue through on-site service sales while ensuring top service quality and strong client relationships.

The role requires 5+ years in hydraulic systems and 2+ years in supervision, with a valid driver's license and willingness to travel.

Qualifications

• Experience: 5+ years in hydraulic system or hose service or related field.
• Leadership: 2+ years in supervisory or management role.
• Technical: Strong understanding of hydraulic systems, components and repair methods.
• Communication: Excellent verbal and written communication for client interaction and reporting.
• Licensing: Valid driver's license with a clean record.
• Mobility: Willingness to travel extensively and work flexible hours.

Responsibilities

• Sales and business development: grow revenue by prospecting and securing new customers in a national territory and managing existing accounts.
• Generate proposals: create technical proposals, quotes and contracts for hydraulic services, including repairs, installations and troubleshooting.
• Customer relationship management: build long-term partnerships on-site, provide updates, resolve concerns and ensure high satisfaction.
• Team leadership: schedule technicians for travel-based assignments, monitor performance and ensure safety and quality standards.
• Strategic support: manage budgets, provide sales/service reports and offer technical guidance to field and engineering teams.

Skills

Hydraulic systems knowledge

Leadership

Communication

Driver's license

Travel readiness

Job description

Position Summary

The Mobile Service Travel Team Manager acts as both a commercial leader and an operational manager. This role involves driving revenue through on-site service sales while managing a team of mobile service technicians who travel to high-priority customer sites. This hybrid role requires technical knowledge of hydraulic systems and a strong, proactive approach to client relationship management.

Description

Position Summary

The Mobile Service Travel Team Manager acts as both a commercial leader and an operational manager. This role involves driving revenue through on-site service sales while managing a team of mobile service technicians who travel to high-priority customer sites. This hybrid role requires technical knowledge of hydraulic systems and a strong, proactive approach to client relationship management.

Key Responsibilities

• Sales and Business Development
  • Grow Revenue: Actively prospect, develop and secure new customers while managing existing accounts within a national territory.
  • Generate proposals: Create and present technical proposals, quotes and contracts for hydraulic services, including repairs, installations and system troubleshooting.
  • Customer Relationship Management: Build long-term partnerships on-site providing updates, resolving concerns, and ensuring high customer satisfaction throughout the project lifecycle.
• Team Leadership & Coordination
  • Scheduling: Manage and schedule mobile service technicians for short and long term, travel-based assignments based on skill set, location and availability.
  • Performance: Oversee technician performance, training, and compliance with safety and quality standards.
  • Logistics: Engaged in travel, lodging, service vehicles, equipment inventory and specialized tools required for field deployments.
  • Project Monitoring: Monitor job progress, troubleshoot on-site issues and ensure timely completion of work.
• Strategic Support
  • Budgeting: Manage the annual sales and service operations budget.
  • Reporting: Provide regular reports on sales activity, including calls, lost orders, lost business and service metrics.
  • Technical Support: Offer technical guidance to field technicians and clients and collaborate with internal engineering teams.

Benefits

• 401(k) with company match and immediate vesting
• Health Insurance
• Dental Insurance
• Short & Long Term Disability Insurance company paid
• Life Insurance company paid
• Critical Illness Insurance company paid
• Accident Insurance company paid
• Vision Insurance
• Employee Discount Program
• Casual Work Environment
• 8 Company Paid Holidays with 3 floating days
• Vacation Accrual (within your first year)
• Great opportunity for future advancement

Qualifications

• Required Qualifications & Skills
  • Experience: 5+ years of experience in hydraulic system or hose service or related field.
  • Leadership: 2+ years in supervisory or management role.
  • Technical Knowledge: Strong understanding of hydraulic systems, components and repair methods.
  • Communication: Excellent verbal and written communication skills for client interaction and team reporting.
  • Licensing: Valid driver's license with a clean record.
  • Mobility: Willingness to travel extensively and work flexible hours to support field teams.
• Key Performance Indicators
  • Sales Target Achievement: Revenue growth against quarterly/annual goals.
  • Utilization: Maximizing technician utilization on field projects.
  • Customer Retention & Satisfaction: Maintaining high service standards.
  • Gross Margin: Ensuring profitability on service jobs.