MANAGER - MINIMART ($10-20M), POINT LOMA - FULL TIME EXEMPT

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); San Diego (CA); On-site; USD 52,000 - 88,000; Full time

Benefits offered by this job

Paid annual and sick leave

Medical/Dental insurance

Flexible Spending Account

Pension plan

401K with up to 3% match

Life Insurance

Tax-free shopping privileges

Free bus passes/parking

Discounted tickets at MWR

Navy Lodge access

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) seeks a Store Manager in San Diego to lead sales operations, ensure proper stocking, merchandising and staffing, and drive customer satisfaction in a federal retail environment.

You will supervise sales staff, coordinate promotions, monitor sales performance, and implement department policies to meet service standards and cost targets. This role requires strong leadership and retail operations expertise within the NES framework.

Qualifications

• 3+ years general experience in administrative, clerical, retail sales or related work.
• Substitution of 1 year of education for 9 months of experience.
• 1 year specialized experience in merchandise controls, inventory, stock records, supervision, displays or promotions, or customer relations.

Responsibilities

• Manage sales activities in assigned retail or mall services departments.
• Ensure department is stocked and merchandised with signage and pricing; follow visual standards.
• Coordinate stock replenishment with backroom and procurement staff.
• Establish and implement an effective customer relations program to meet NES standards.
• Review merchandise stock structure and provide input on stock, demand, promotions and budgets.
• Review daily sales reports and advise on markdowns and promotions.
• Control staffing levels and payroll expenditures.
• Execute departmental promotions and events with related teams.
• Supervise and motivate sales associates and ensure policy adherence.
• Stay current on industry trends and benchmark against peers.

Skills

General retail experience

Customer relations

Staff supervision

Education

Education substitution for experience

Job description

Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Job Summary:

Manages sales activities in assigned retail and or mall services departments. Ensures department s are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards.

Duties And Responsibilities

• Responsible for department level execution of retail and or assigned mall services business strategies procedures and policies.
• Ensures department is fully stocked and merchandise is attractively displayed to include effective signing accurate price marking fact tags etc. Adheres to corporate visual merchandising standards. Coordinates stock replenishment with backroom and procurement personnel.
• Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed.
• Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations.
• Reviews department s merchandise stock structure makes recommendations and provides information to Store Divisional Managers Buyers etc. regarding merchandise in stock position stock assortment product saleability local demand trends and requirements etc.
• Reviews daily sales reports. Recommends initiates markdowns as necessary. Provides input to Store Divisional Managers Store Managers regarding departmental promotions sales goals and budgets.
• Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions.
• Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides post-promotion feedback to Buyers Store Manager etc.
• Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc.
• Keeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible.
• Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner.
• Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives.
• Performs other related duties as assigned

For all benefit eligible positions list the following in the Job Description section at the end:

• PAID ANNUAL AND SICK LEAVE
• MEDICAL/DENTAL INSURANCE
• FLEXIBLE SPENDING ACCOUNT
• PENSION PLAN
• 401K SAVINGS PLAN - UP TO 3% MATCH
• LIFE INSURANCE
• TAX FREE SHOPPING PRIVILEDGES
• FREE BUS PASSES/FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

3 YEARS GENERAL EXPERIENCE

Experience which was gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE

1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study.

AND 1 YEAR SPECIALIZED EXPERIENCE

Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or non-exempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies.

Primary Location

United States-California-San Diego

Organization

NSB San Diego (Pt Loma)

Job

Store Management

Schedule

Full-Time (35 + hours)

Unposting Date

Nov 15, 2026, 11:59:00 PM