SALES TECHNICIAN- (COMPUTER AND ELECTRONICS)-SAN DIEGO NAVAL BASE-HOME STORE-PART TIME (20-34.5 HRS)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); San Diego (CA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

PAID ANNUAL AND SICK LEAVE

MEDICAL/DENTAL INSURANCE

FLEXIBLE SPENDING ACCOUNT

PENSION PLAN

401K SAVINGS PLAN - UP TO 3% MATCH

SHORT TERM DISABILITY /LONG TERM DISAB

LIFE INSURANCE

PET INSURANCE

TAX FREE SHOPPING PRIVILEDGES

FREE BUS PASSES/FREE PARKING

DISCOUNTED TICKETS AT MWR

ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in the San Diego area seeks a part-time electronics sales associate. The role involves selling electronics, explaining product features, and delivering strong customer service with basic computer and electronics knowledge.

Responsibilities include assisting customers, recommending products, and supporting store operations. Prior retail or clerical experience is preferred; training and benefits are available for qualified candidates.

Qualifications

• General experience required: one year of clerical office or retail sales experience showing ability to perform in the position.
• Specialized experience: 18 months progressively responsible retail sales experience with knowledge of computers and electronics.
• Education substitution: college study can substitute for experience on a half-year-for-six-month basis.

Responsibilities

• Sell electronic goods and related accessories using salesmanship and product knowledge.
• Explain functionality of merchandise and provide customer service.
• Assist customers with basic computer problems and questions about compatibility.
• Explain product features and differences between models; recommend installation services.
• Train other sales associates on electronics features and functionality.
• Operate cash register and handle cash/credit transactions; follow loss prevention procedures.

Job description

Description - External

Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Summary

Job Summary:

Sells electrical and electronic merchandise to customers using salesmanship and in-depth knowledge of merchandise. Explains technical or artistic functionality of specialized household merchandise. Provides full range of customer service functions.

Duties and Responsibilities

Authroized at Class I and Class II stores only.

• Sell electronic goods where technical knowledge is required in such areas as home entertainment systems surround sound systems Plasma LCD HDTV personal computers PCs DVD players cameras camcorders MP3 players etc.
• Provides instructions and assists customers with various type basic computer problems questions such as system and equipment compatibility.
• Listen to the needs of the customer in order to inform customers of specific functionality of merchandise and utilizes skills and knowledge to interest customer in purchasing products.
• Explains recommends various computer and audio video merchandise and in-home installation services to customers to make buying decision.
• Describe product features demonstrate its use and explain the difference between various product models.
• Assists department manager in arranging space on sales floor setting up promotional fixtures and displaying promotional merchandise.
• Counts promotional items before and after promotional event to determine quantities sold.
• Inspects returned computers and components and audio video merchandise for proper operation for return to stock and resale. Ensures equipment returns are complete.
• May be assigned to more than one selling center counter may operate a cash register or other sales related equipment. Verifies and accepts cash credit card checks etc.
• Practices loss prevention procedures and performs other related retail sales duties.
• May train other sales associates on the features and functionality of electronic products.
• Performs other related duties as assigned.

WORK HOURS

Available to work a variety of hours which may include early morning’s evenings weekends and holidays

POSITION OVERVIEW

THIS POSITION MAY WORK ACROSS MULTIPLE DEPARTMENTS BASED ON BUSINESS NEEDS. THE INITIAL ASSIGNMENT WILL BE IN COMPUTER AND ELECTRONICS.

Benefits

• PAID ANNUAL AND SICK LEAVE
• MEDICAL/DENTAL INSURANCE
• FLEXIBLE SPENDING ACCOUNT
• PENSION PLAN
• 401K SAVINGS PLAN - UP TO 3% MATCH
• SHORT TERM DISABILITY /LONG TERM DISABILITY
• LIFE INSURANCE
• PET INSURANCE
• TAX FREE SHOPPING PRIVILEDGES
• FREE BUS PASSES/FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

GENERAL EXPERIENCE

O ne year of responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

AND SPECIALIZED EXPERIENCE

18 months progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled and possesses technical knowledge of computers and electronics i.e. computers cameras video and audio equipment stereo equipment TVs DVDs etc as it relates to quality similarities and differences.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

Study completed in a college university junior college technical school or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience provided such subjects relating to computers home electronic sales and or repair photography etc. At any level specialized experience may be substituted for required general experience.

PRIMARY LOCATION

United States-California-San Diego

ORGANIZATION

San Diego Home Store

SCHEDULE

Part-time (20 - 34.5 hours)