SALES ASSOCIATE -SAN DIEGO Q-MART-FLEX (0-19.5 HOURS)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); San Diego (CA); On-site; USD 40,000 - 52,000; Part time

Benefits offered by this job

Tax free shopping privileges

Free bus passes / Free parking

Discounted tickets at MWR

Access to Navy Lodge hotels worldwide

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in San Diego seeks a Front End Associate to assist customers, stock shelves, and operate the minimart’s Food and Beverage area. You will greet shoppers, suggest add-ons, and uphold store policies while delivering friendly service.

This role involves cash register transactions, processing payments, and maintaining clean, organized displays. Training on policies and safety is provided, with a flexible schedule across locations as needed.

Qualifications

• Greet and engage customers to provide sales-related assistance.
• Assist in selecting merchandise and upsell extensions.
• Maintain stocked, neatly arranged areas and displays.
• Process sales transactions accurately and efficiently.

Responsibilities

• Provide information on store policies and NEXCARD benefits.
• Assist with inventory and price adjustments when needed.
• Support rating and incentive programs and maintain cleanliness.

Skills

Customer service

Cash handling

Merchandising

Stocking shelves

Education

High School Diploma or equivalent

Tools

Richter Merchandising System

Job description

Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.

Job Summary

Sells general merchandise to customers by exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assist in ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar, preparing display replenishing goods and cleaning stations and equipment as necessary.

Duties and Responsibilities

• Greets and engages customers in conversation for purposes of providing sales-related assistance. Assists in the selection of merchandise and suggests additional items to complement the customers’ selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price.
• Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc.
• Completes sales transactions efficiently. Thanks, customers, for their patronage.
• As required performs cash register transactions. Performs all types of cash register transactions, cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner.
• Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift-wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
• Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.
• Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs.
• Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following - Open and close the Food and Beverage Convenience Bar.
• Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. Preheat and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws, cups, lids creamer sugar etc. required in the holding bins on the beverage bar.
• Ensure all products remaining at the close of business are time dated when placed in the refrigerator.
• Ensure cleaning of smallware equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity.
• Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature.
• May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned.
• May be required to work a rotating schedule to accommodate business needs.

Benefits

• TAX FREE SHOPPING PRIVILEGES
• FREE BUS PASSES / FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

This position may work across multiple locations based on business needs. The initial assignment will be in the Mini Mart.

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-California-San Diego

Organization

San Diego Quick Mart

Schedule

Flexible (0 - 19.5 hours)

Unposting Date Nov 4, 2026, 11:59:00 PM