Manager, Marketplace Recruiting and Onboarding - SalonCentric

L'Oreal USA, Inc; Clearwater (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

L'Oreal USA, Inc. through SalonCentric seeks a Manager, Marketplace Recruiting and Onboarding to drive seller onboarding, category expansion, and marketplace growth from Clearwater, FL.

You will partner with the Marketplace AVP and Category Management to build scalable onboarding processes, expand hybrid assortments, and optimize seller experiences across strategic categories, ensuring alignment with GMV and revenue goals.

Qualifications

• Bachelor's degree from a 4-year college or university.
• 4+ years of relevant eCommerce/Marketplace experience.
• Experience driving GMV, revenue, and assortment growth.
• Strong analytical ability to translate data into actions.
• Authorized to work in the United States without sponsorship.
• In-office presence three days per week is required.

Responsibilities

• Translate priorities into actionable roadmaps across seller acquisition and marketplace growth.
• Support new category launches and optimize onboarding and seller experience.
• Drive performance against KPIs and present insights and action plans.
• Collaborate with Category Management and cross-functional teams.
• Identify blockers and enable efficient marketplace initiatives.

Skills

eCommerce

Marketplaces

Category Management

Seller Acquisition

Data Analysis

Cross-functional Collaboration

Strategic Planning

Education

Bachelor's degree

Job description

Job Title: Manager, Marketplace Recruiting and Onboarding

Department: Category Management

Reports To: Marketplace AVP

Location: Clearwater, Florida (SalonCentric National Operations Center)

THE ADVENTURE

At SalonCentric, the professional products distribution partner of L'Oreal USA, we believe that beauty is a powerful force that moves the world.

WHAT YOU WILL LEARN:

As the Manager, Marketplace Recruiting and Onboarding, you will support the Marketplace AVP in developing and executing priorities that increase GMV, revenue, and assortment while advancing SalonCentric Marketplace growth. You will manage day-to-day operations across seller acquisition, hybrid assortment expansion, category optimization, and process efficiency, identifying opportunities to reduce low-value work and improve performance.

Working closely with Category Management and cross-functional teams, you will execute key brand launches, streamline onboarding, and optimize the seller experience. Serving as a key partner to the AVP, the ideal candidate is commercially minded, highly analytical, collaborative, and adept at leading through influence in a fast-paced digital environment.

KEY RESPONSIBILITIES

Marketplace Execution & Performance

• Work with Marketplace AVP to translate established priorities, growth initiatives, and business plans into actionable operational roadmaps across seller acquisition, assortment, seller performance, and Marketplace growth.
• Support the development and launch of new business categories, such as Wellness, Relax & Rewind, Wellness Tools, and Fragrance.
• Drive Marketplace performance against established GMV, revenue, assortment, seller, and other KPIs, proactively identifying performance gaps and formulating corrective action plans.
• Analyze seller, brand, category, and overall Marketplace performance to deliver clear insights, strategic recommendations, and data-driven action plans to the Marketplace AVP.
• Prepare and present recurring Marketplace sales review updates, highlighting key performance drivers, opportunities, risks, and progress against priorities.

Assortment & Category Growth

• Partner closely with Category Management to identify opportunities to expand the hybrid assortment, including incremental brands, products, and categories that complement SalonCentric's existing assortment.
• Synthesize market and customer data to define category whitespace/opportunities and guide product assortment decisions.
• Develop recommendations for assortment/Seller expansion and prioritize opportunities based on customer and business impact.
• Support the Marketplace AVP in planning and coordinating the execution of new brand launches within the Marketplace.

Seller Acquisition & Marketplace Portfolio Expansion

• Contribute to seller acquisition strategy and execute day-to-day activities within categories and priorities established with Marketplace AVP.
• Build and maintain a high-quality seller pipeline focused on brands and sellers that address Marketplace assortment gaps and growth opportunities.
• Recommend strategies to increase productivity, assortment, and sales across strategic sellers.
• Share recommendations with the Marketplace AVP on seller, brand, and category opportunities.
• Identify cross-functional dependencies, resolve executional roadblocks, and ensure Marketplace initiatives move forward effectively.

Seller Experience, Operations & Efficiency

• Partner with the other Recruiting and Account Manager to continuously improve the seller experience, seller setup, and related Marketplace processes.
• Drive operational efficiency by identifying and eliminating low-value, repetitive work-streamlining workflows, automating manual processes, and optimizing tools to maximize team focus on high-impact growth.
• Establish scalable processes and operating standards that support efficient Marketplace growth and foster accountability, collaboration, and continuous improvement.

WHAT WE ARE LOOKING FOR:

Required Qualifications:

• Bachelor's degree from a 4-year college or university.
• 4+ years of relevant experience in eCommerce, Marketplaces, Category Management or related fields.
• Demonstrated experience in eCommerce or Marketplace growth, seller acquisition, assortment strategy, merchandising, or related disciplines.
• Experience driving revenue, GMV, assortment expansion, seller growth, and/or digital business performance.
• Previous experience launching, scaling, or managing an online Marketplace is strongly preferred.
• Strong understanding of digital commerce, Marketplace business models, seller ecosystems, and eCommerce KPIs.
• Demonstrated ability to analyze data and translate insights into actionable business recommendations.
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.
• Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [e-mail]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.