Manager, Logistics and 3PL

Supergoop!; San Antonio (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Generous Paid Time Off Policy

401k with Company Match

Product Discounts

Employee Referral Program

Company and Team Off-Sites

Job summary

Supergoop! is seeking a detail-oriented Logistics and 3PL Manager to own inbound logistics and 3PL relationships.

You will coordinate shipments from contract manufacturers to 3PL warehouses, manage SLAs, and drive improvements across warehouse operations to support outbound fulfillment. Responsibilities include coordinating kitting and repack projects, maintaining inbound visibility in NetSuite, partnering with Inventory Control on accuracy, and optimizing carrier spend with AI-powered tools and

Qualifications

• 3-5 years of experience in logistics, warehouse operations, or supply chain coordination
• Direct experience managing 3PL relationships and inbound logistics operations
• Strong understanding of warehouse operations, receiving processes, and inventory management
• Experience coordinating kitting and repack operations preferred
• NetSuite experience preferred; demonstrated comfort with AI-powered tools and automation platforms

Responsibilities

• Own inbound logistics coordination — scheduling and tracking shipments from contract manufacturers to 3PL warehouse locations.
• Manage the 3PL relationship — primary operational contact, monitor SLA performance, resolve issues, drive continuous improvement.
• Coordinate kitting and repack projects — scheduling, labor planning, and quality oversight for packaging needs.
• Partner with purchasing on production-to-warehouse timing to support outbound fulfillment windows.
• Maintain inbound visibility in NetSuite — shipment status, expected receipt dates, variances.
• Collaborate with Inventory Control on physical inventory accuracy, cycle counts, and receipt discrepancies.
• Monitor 3PL performance against SLAs — inbound accuracy, outbound speed, inventory accuracy, kitting execution.
• Utilize AI-powered tools to improve inbound tracking and surface risks.
• Manage carrier relationships and freight costs for inbound shipments; identify optimization opportunities.
• Support contract reviews and capacity planning for peak periods.

Skills

Inbound logistics

3PL management

NetSuite

Kitting

Inventory coordination

Analytical thinking

Cross-functional comms

Tools

NetSuite

AI tools

Automation platforms

Job description

Who we are:

Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.

Who you are:

Supergoop! is seeking a detail-oriented and operationally strong Logistics and 3PL Manager to own our inbound logistics execution and third-party logistics relationships. In this role, you will be the connective tissue between our contract manufacturers and our 3PL warehouse partners — ensuring product moves from production to warehouse accurately, on time, and in a way that supports outbound fulfillment commitments across all retail and direct channels. You will also own kitting and repack operations at the warehouse. You will report to the Vice President, Operations.

Role & Responsibilities

• Own inbound logistics coordination — scheduling and tracking all shipments from contract manufacturers to 3PL warehouse locations.
• Manage the 3PL relationship — serve as the primary operational contact, managing SLA performance, resolving issues, and driving continuous improvement in warehouse execution.
• Coordinate kitting and repack projects at the warehouse — managing scheduling, labor planning, and quality oversight for special packaging and promotional fulfillment requirements.
• Partner with the purchasing team on production-to-warehouse shipment timing to ensure inbound flow supports outbound fulfillment windows.
• Maintain accurate inbound visibility in NetSuite — shipment status, expected receipt dates, and any variances that affect inventory availability.
• Partner with the Senior Manager of Inventory Control on physical inventory accuracy, cycle count coordination, and any discrepancies identified at receipt.
• Monitor 3PL performance against defined SLAs — inbound receiving accuracy, outbound fulfillment speed, inventory accuracy, and kitting execution.
• Use AI-powered tools and automation to improve inbound tracking, reduce manual coordination, and surface logistics risks before they become fulfillment problems.
• Manage carrier relationships and freight costs for inbound shipments — track spend and identify optimization opportunities.
• Support contract reviews, capacity planning for peak periods, and any warehouse-related escalations.

Qualifications/Experience

• 3-5 years of experience in logistics, warehouse operations, or supply chain coordination
• Direct experience managing 3PL relationships and inbound logistics operations
• Strong understanding of warehouse operations, receiving processes, and inventory management
• Experience coordinating kitting and repack operations preferred
• NetSuite experience preferred; demonstrated comfort with AI-powered tools and automation platforms
• Highly organized with strong attention to detail and follow-through
• Proactive communicator — able to surface inbound risks early and keep cross-functional partners informed
• Analytically capable — comfortable tracking logistics data, identifying trends, and driving performance conversations with 3PL partners

Supergoop! shines bright for you and offers US based full-time employees:

• Comprehensive Health Benefits
• Generous Paid Time Off Policy
• 401k with Company Match
• Product Discounts
• Employee Referral Program
• Company and Team Off-Sites

EEO Statement

Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Health and Safety Statement

The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.