Manager-Laboratory

Baptist; Memphis (TN); On-site; USD 110,000 - 170,000; Full time

Job summary

Baptist in Memphis is seeking a Lab Services Director who will develop, administer and direct all lab activities across TN and MS to support patient care and regulatory compliance.

The role encompasses system standardization, education, performance improvement, and workforce management while ensuring quality and efficiency in a busy clinical setting.

Qualifications

• 5 years lab experience required; management experience preferred.
• Bachelor degree in medical laboratory science from NAACLS accredited MT program or equivalent required.
• State licensure and/or national certification required; supervisor license eligible if not obtained.
• Masters in Lab Sciences or Health Administration preferred.

Responsibilities

• Assess lab systems and design, develop, implement and evaluate new systems, projects and programs.
• Manage lab business practices to maximize revenue and justify resources.
• Design and evaluate a comprehensive quality assurance program for cost effective patient care.
• Supervise personnel management and staffing for designated lab sections.
• Create and document departmental operating policies in line with regulations.
• Serve as a resource for lab orders, procedures, and regulatory requirements.
• Perform and report results of defined laboratory procedures to assure patient outcomes.
• Train other staff under the Lab Services Director.
• Work shifts with overtime and callback as required.

Skills

Laboratory management

Regulatory compliance

Team leadership

Training skills

Organizational skills

Education

Bachelor degree in medical laboratory science

NAACLS MT certification or equivalent

Master's in Lab Sciences or Health Administration (preferred)

Job description

Under the direction of the Lab Services Director develops, administers, directs and implements all lab and related patient care activities, for areas of accountability. Responsibilities include but are not limited to standardization of systems, education and training, identification of efficiencies, integration of performance improvement strategies, processes and communicates plans which support lab goal attainment while fostering patient, physician and employee satisfaction.Acts as a technical consultant and/or CLIA Lab Director as needed for BCC labs across TN and MS. Performs all other duties as assigned.

The individual in this position:

Works in close collaboration with the lab and medical assistant team to meet and support training and regulatory needs.

Assess lab systems and design, develop, implement, direct, monitor and evaluate new systems, projects and programs; update existing services on an ongoing basis and/or as assigned.

Manage lab business practices in order to maximize revenue and justify human and material resource allocation

Design, develop, implement and evaluate a comprehensive effective quality assurance program to ensure cost effective quality health care for patients.

Maintain responsibility for personnel management in those areas designated by the Medical Director and participate in providing an effective workforce for the overall department.

Develop and ensure implementation and documentation of departmental operating policies and procedures in accordance with institutional policies and requirements of regulatory agencies for designated lab sections and participate in overall departmental policy development as required.

Serves as a resource for lab orders and procedures as well as regulatory requirements and insurance limitations.

Utilizes Laboratory skills to perform and report results of clearly defined laboratory procedures assuring optimal patient outcomes.

Assists with the training of other employees under the direction of the Lab Services Director.

Responsible for assigned shifts and subject to overtime and call back as required.

Performs other duties as assigned.

Experience

5 years lab experience required; Management experience preferred

Experience in a clinic setting preferred

Education

Bachelor Degree in medical laboratory science from a NAACLS accredited MT program or equivalent to qualify as a technical consultant required

State Licensure and/or National registration or certification in concordance with current Federal and/or State Regulations required, Supervisor License Eligible if not already obtained

Masters in Lab Sciences or Health Administration preferred

Training

Bachelor Degree in medical laboratory science from a NAACLS accredited MT

NAACLS program completed or experience as required

Diagnostic coding for medical necessity preferred

2 years Hematology, Urinalysis and Chemistry experience

Special Skills

Familiar with computer and computerized equipment, organization and team skills required.

2-year phlebotomy and triage preferred

Dealing with ref labs preferred

Insurance pertaining to labs preferred

Supply management experience preferred

Licensure

Nationally accepted laboratory certifying agency required. Specialty certs may include SBB. SC, SH, SI, SM