Manager-Laboratory

Baptist Memorial Health Care; Memphis (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Baptist Memorial Health Care seeks a Clinic Lab Manager to lead and coordinate lab operations, ensuring regulatory compliance and high-quality patient care across TN and MS. You will collaborate with the medical team, design and implement systems, and oversee staffing and performance improvement initiatives.

The role requires strong leadership, financial oversight, and QA expertise, with emphasis on CLIA standards and lab workflows.

Qualifications

• Bachelor Degree in medical laboratory science from a NAACLS-accredited MT program or equivalent.
• State Licensure and/or National registration or certification in concordance with current Federal and/or State Regulations required; Supervisor License eligible if not already obtained.
• Masters in Lab Sciences or Health Administration preferred

Responsibilities

• Collaborate with lab and medical assistant teams to meet regulatory needs.
• Assess lab systems; design, develop, implement and evaluate new systems and programs.
• Manage lab business practices to maximize revenue and justify resources.
• Develop and implement a comprehensive quality assurance program for safe, cost-effective patient care.
• Oversee personnel management and workforce planning in designated areas.
• Document departmental operating policies and procedures per institutional and regulatory requirements.
• Serve as a resource for lab orders, procedures, and regulatory requirements.
• Perform and report laboratory procedures to assure optimal patient outcomes.
• Assist with training of staff under the Lab Services Director.
• Work assigned shifts and comply with overtime and on-call requirements.
• Perform other duties as assigned by supervisors.

Skills

Lab management

Quality assurance

Regulatory compliance

EMR proficiency

Team leadership

Education & training

Project management

Communication skills

Education

Bachelor of Science in Medical Laboratory Science

State licensure or national certification

Master’s in Laboratory Science or Health Administration

Job description

Overview

BCC Clinic Lab Manager

Under the direction of the Lab Services Director develops, administers, directs and implements all lab and related patient care activities, for areas of accountability. Responsibilities include but are not limited to standardization of systems, education and training, identification of efficiencies, integration of performance improvement strategies, processes and communicates plans which support lab goal attainment while fostering patient, physician and employee satisfaction. Acts as a technical consultant and/or CLIA Lab Director as needed for BCC labs across TN and MS. Performs all other duties as assigned.

The Individual In This Position

• Works in close collaboration with the lab and medical assistant team to meet and support training and regulatory needs.
• Assess lab systems and design, develop, implement, direct, monitor and evaluate new systems, projects and programs; update existing services on an ongoing basis and/or as assigned.
• Manage lab business practices in order to maximize revenue and justify human and material resource allocation
• Design, develop, implement and evaluate a comprehensive effective quality assurance program to ensure cost effective quality health care for patients.
• Maintain responsibility for personnel management in those areas designated by the Medical Director and participate in providing an effective workforce for the overall department.
• Develop and ensure implementation and documentation of departmental operating policies and procedures in accordance with institutional policies and requirements of regulatory agencies for designated lab sections and participate in overall departmental policy development as required.
• Serves as a resource for lab orders and procedures as well as regulatory requirements and insurance limitations.
• Utilizes Laboratory skills to perform and report results of clearly defined laboratory procedures assuring optimal patient outcomes.
• Assists with the training of other employees under the direction of the Lab Services Director.
• Responsible for assigned shifts and subject to overtime and call back as required.
• Performs other duties as assigned.

Experience

5 years lab experience required; Management experience preferred

Experience In a Clinic Setting Preferred

Project management experience preferred

Education

• Bachelor Degree in medical laboratory science from a NAACLS accredited MT program or equivalent to qualify as a technical consultant required
• State Licensure and/or National registration or certification in concordance with current Federal and/or State Regulations required, Supervisor License Eligible if not already obtained
• Masters in Lab Sciences or Health Administration preferred

Training

• Bachelor Degree in medical laboratory science from a NAACLS accredited MT

NAACLS Program Completed Or Experience As Required

• QA management experience 1 yr minimum required
• Diagnostic coding for medical necessity preferred
• 2 years Hematology, Urinalysis and Chemistry experience

Special Skills

• Familiar with computer and computerized equipment, organization and team skills required.
• 2-year phlebotomy and triage preferred
• EMR proficiency preferred
• Dealing with ref labs preferred
• Insurance pertaining to labs preferred

Supply Management Experience Preferred

Licensure

Nationally accepted laboratory certifying agency required. Specialty certs may include SBB. SC, SH, SI, SM