Manager, IT Product Management

The Charles Schwab Corporation; Orlando (FL); Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Professional development

Job summary

The Charles Schwab Corporation is seeking a Manager, IT Product Management to own end-to-end product strategy for Microsoft 365–based collaboration, records governance and analytics. You will drive compliance, risk, records, and security outcomes across multiple product lines, balancing usability with regulatory defensibility.

In this role, you’ll shape the roadmap, partner with engineering and Legal, and translate regulations into scalable product requirements.

Qualifications

• Product management experience with end-to-end ownership of a product through its full lifecycle.
• Delivery of technology capabilities in a regulated financial services environment, including records retention, supervision, or compliance programs.
• Product ownership experience with Microsoft 365 Suite capabilities, including SharePoint, Purview eDiscovery and Audit, Forms, records management, and analytics capabilities.
• Proven ability to align stakeholders across Compliance, Risk, Records, Security, and Engineering, represent a capability in audit settings.

Responsibilities

• Own the retention architecture behind Microsoft Forms archival and the electronic record repository, from classification through legal hold and defensible disposition, with documented rationale for each decision
• Serve as accountable product owner for multiple Microsoft 365 Suite products for STS governance, including, but not limited to control definition, evidence collection, exception handling, and audit and examination readiness
• Define the metric taxonomy, data governance, and reporting standards for the M365 analytics dashboards so leaders measure adoption, compliance posture, and operational health consistently
• Own product strategy and lifecycle accountability for Microsoft Purview components, including eDiscovery and Audit, as well as backup product ownership support for SharePoint, including, but not limited to ensuring these platforms meet regulatory, governance, compliance, and operational requirements

Skills

Product lifecycle ownership

Regulated financial services

MS365 ownership

Stakeholder alignment

Tools

SharePoint

Purview eDiscovery & Audit

Forms

Records management

Analytics dashboards

Job description

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

Position Summary

Digital Solutions Enablement is seeking a Manager, IT Product Management to own end-to-end product strategy for collaboration tooling, records compliance, governance, and analytics across various product lines of the Microsoft 365 Suite. The role holds full lifecycle accountability for various applications including the M365 analytics dashboards, as well as the Electronic Record Repository Reviewer capability, translating regulatory requirements into scalable product strategy and providing direction across Compliance, Risk, Records, Security, and Engineering.

Level Justification

These initiatives span regulatory compliance, governance, analytics, and cross-team execution. They require end-to-end ownership of records compliance, STS governance, audit readiness, retention architecture, and ongoing oversight engagement, all of which demand strategic decision making and senior stakeholder alignment. A more senior Product Manager is needed to balance risk, cost, and usability trade-offs and to keep these capabilities sustainable and regulator-defensible rather than tactical implementations.

Job Sub-Family Description

• Responsible for management and welfare of a product at all stages of lifecycle including profitability and/or return on investment
• Drives strategy and manages implementation of enhancements to existing products
• Monitors internal client needs and marketplace trends to identify and pursue new or enhanced product opportunities
• Secures internal resources for product team and works across all functions to bring a product to launch
• Translates feature requirements into engineering specifications

Key Responsibilities

• Own the retention architecture behind Microsoft Forms archival and the electronic record repository, from classification through legal hold and defensible disposition, with documented rationale for each decision
• Serve as accountable product owner for multiple Microsoft 365 Suite products for STS governance, including, but not limited to control definition, evidence collection, exception handling, and audit and examination readiness
• Define the metric taxonomy, data governance, and reporting standards for the M365 analytics dashboards so leaders measure adoption, compliance posture, and operational health consistently
• Own product strategy and lifecycle accountability for Microsoft Purview components, including eDiscovery and Audit, as well as backup product ownership support for SharePoint, including, but not limited to ensuring these platforms meet regulatory, governance, compliance, and operational requirements

Role Expectations

• Applies analytical thinking to abstract factors, sets priorities, and analyzes trends to sustain the firm's competitive advantage
• Leverages industry expertise to guide strategy, seeks new methods and technologies, and adapts written and oral communication to engage diverse audiences
• Earns trust through ethical decisions and deep subject matter knowledge, develops others, and encourages independent problem-solving
• Develops innovative product management strategies that increase organizational effectiveness, and partners with teams to organize and prioritize requirements

What you have

Qualifications

• Product management experience with end-to-end ownership of a product through its full lifecycle
• Delivery of technology capabilities in a regulated financial services environment, including records retention, supervision, or compliance programs
• Product ownership experience with Microsoft 365 Suite capabilities, including SharePoint, Microsoft Purview eDiscovery and Audit, Forms, records management, and analytics capabilities
• Proven ability to align stakeholders across Compliance, Risk, Records, Security, and Engineering, represent a capability in audit settings

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance