Manager IT Product, GTM

Diligente Technologies; United States; Remote; USD 120,000 - 200,000; Full time

Job summary

A leading company in technology is seeking a Technical Recruitment Lead to oversee IT systems for their Go-To-Market (GTM) teams. The ideal candidate will have extensive experience in sales operations and technology strategy, and will play a vital role in aligning business needs with IT capabilities while driving innovation. Key responsibilities include managing product teams, liaising between various departments, and ensuring efficient implementation of technology solutions to enhance business processes.

Qualifications

• Minimum 10 years experience with GTM system experience.
• Strong leadership skills and strategic mindset.
• Ability to manage tight deadlines in a fast-paced environment.

Responsibilities

• Acts as liaison between GTM and IT teams to ensure alignment.
• Manages a product management team of three.
• Defines processes to improve metrics and team output.

Skills

Sales operations

Project management

Public speaking

Communication

Technology strategy

Education

BA/BS in Business Administration or Computer Science

Tools

Salesforce

Job description

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Technical Recruitment Lead @ Diligente Technologies

Location: Remote

About the role:

We are seeking an Sr. Manager, IT Product, GTM to lead a variety of strategic systems initiatives. The Sr. Manager, IT Product, GTM will serve as a “trusted advisor,” the strategic interface between a variety of GTM business areas such as Sales, Marketing, Partners/Alliances, and Post-Sales and the IT Enterprise Applications team with the focus on business technology strategy development, requirements discovery, risk and service management. The Sr. Manager, IT Product, GTM will be the main technology functional expert for all GTM internal business systems, having a holistic view of the end-to-end process from a systems point of view. This means that while the role will primarily be a partner to the GTM teams, it would partner with other functions, like People/Payroll, Finance, Security, and Legal to ensure the overall GTM process operates effectively and cohesively. This role will proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. The candidate will partner with business leadership and other key stakeholders to define opportunities and identify and prioritize projects based on predefined criteria.

Responsibilities:

• Operates as the main point of contact and partner to both the business (Sales, Marketing, Partners/Alliances, and Post-Sales) and the IT Enterprise Application team among other IT groups.
• Manages a product management team of three (and growing) and provides thought leadership and leads with technical competence and empathy.
• Partners with executive GTM leadership to align on priorities, open decisions, and risk mitigation.
• Partners closely with the Head of IT Product Management on strategic vision of the team, planning, presentations, risk mitigation, technical ROI, and general feedback.
• Defines and rolls-out processes and efficiencies to improve the team’s outputs and metrics.
• Gathers and documents business requirements and user stories through in depth stakeholder interviews and subject matter expert (SME)deep dives. Obtains the necessary stakeholder sign-off before and technology reviews prior to transferring projects to delivery teams for execution.
• Contributes to the overall GTM business system roadmap ensuring the focus is on business performance and scalability while limiting IT risk.
• Provides knowledge transfers to technical teams and technical program managers (TPMs)ensuring clean and clear requirements are understood by those responsible for project implementation.
• Contributes value to the GTM portfolio and plots roadmap deliverables using a blend of business priority, end-to-end product strategy, and a holistic consideration of techstack.
• Maintains routine communication with business stakeholders and the IT delivery leads ensuring constant alignment on system roadmap placement and timelines.
• Track the technology market discovering and staying attuned to newly released GTM applications and/or new product capabilities that align with existing technology in techstack.
• Partner with the TPMs to maintain constant alignment of GTM projects’ health including leading any discussions regarding roadblock removals, risks, and overall keeping momentum on the deliverables.
• Partners with the Procurement team and helps lead the vendor selection process for onboarding new tech. This includes vendor research, scoring, participating on demos, and presenting recommendations to leadership.
• Adheres to and instills the IT Planning and Governance structure including contributing to monthly GTM steering committee meetings, meeting with functional leaders on a routine basis, and providing routine alignment between the GTM business and IT teams.
• Participates in weekly roadmap meetings with delivery leads to collaborate on business priorities and roadmap placement and works with the appropriate teams to manage risks and capacity related issues.

Examples of desirable skills, knowledge, and experience:

• BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience.
• Minimum of 10 years experience with GTM system experience including complex knowledge and deep understanding of sales operations.
• Customer first attitude.
• Ability to manage priorities and tight deadlines in a fast-paced and ambiguous environment.
• Highly organized and able to juggle many tasks without losing sight of the highest priority items.
• Experience in implementing technology to solve business problems.
• Business knowledge of sales and marketing functions and cycles.
• Experience with GTM systems, such as Salesforce, are required.
• Strong leadership skills, being success oriented, and having a strategic mindset to bring business benefit and efficiencies through IT systems.
• Demonstrated ability to communicate clearly to technical and non-technical audiences, and project manage multiple concurrent projects with varying internal stakeholders and demands.
• Independent self-starter with history of accountability of project timeline and results.
• Excellent written and verbal communication skills with the ability to communicate effectively and efficiently in a global fragmented environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media

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