Project Manager - (PMP) Healthcare IT - (Remote 25-16)

Lensa; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

Join a leading company in healthcare communications as a Project Manager, where you will coordinate complex IT projects for various healthcare clients. This 100% remote role requires an active PMP certification, involvement in customer relationships, and significant experience in project management within healthcare IT environments.

Benefits

Health, pharmacy, vision and dental care plans

Wellness and financial wellness programs

Professional development opportunities

Qualifications

• 5+ years project management experience in healthcare IT.
• PMP Certification required.
• Experience working with clinical users/stakeholders.

Responsibilities

• Manage multiple healthcare IT projects.
• Guide and mentor internal project teams.
• Communicate with C-suite stakeholders regarding project progress.

Skills

Project Management

Customer Advocacy

Clinical Workflows

Relationship Management

Education

Bachelor's Degree

Tools

MS Office Suite

Microsoft Project

Job description

Project Manager - (PMP) Healthcare IT - (Remote 25-16)

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Project Manager - (PMP) Healthcare IT - (Remote 25-16)

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Spok, is seeking professionals. Apply via Lensa today!

Project Manager - (PMP) Healthcare IT - (Remote 25-16)

Professional Services United States

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Description

100% Remote

PMP Certification (Active) from Project Management Institute (Required)

25-50% travel may be required depending on customer requirements.

The Project Manager provides management, direction and coordination for various projects and activities associated with the deployment, implementation, and maintenance of Spok products to new and existing customers. This role acts as a customer-advocate and a trusted advisor for long term engagement and success for our customers in each project.

Essential Duties And Responsibilities

Manages multiple, complex assigned projects through successful completion.

Guides, mentors, and evaluates internal project team performance within project guidelines.

Manages customer relationships for successful software adoption and project progress.

Manages through complex problems with internal project resources and customer partners.

Evaluates team performance and provides feedback to various internal departments on challenges and successes of the assigned project.

Communicates with various Spok departments regarding their roles and performance requirements.

Directs and performs follow up as necessary to complete projects and elicit customer satisfaction.

Communicates with customers as primary contact regarding upgrade process, progress, and completion.

Communicates with different levels of management including C-Suite stakeholders internal and external.

Collaboratively works and communicates cross-departmentally for customer resolution.

Creates and maintains process, standards, and upgrade documentation.

Maintains and evaluates project plans and related documentation to ensure highest level of customer response.

Using Microsoft Project and other tools – creates detailed timelines, agendas, and meeting recaps.

Develops and maintains risk and issue logs for organizational lessons learned.

Adheres to the Spok Gold Standard for Implementations.

Evaluates and reports project outcomes, customer satisfaction and customer concerns.

Reports project status, schedules, issues, resolutions, and completions.

Maintains accurate forecasting for project closures.

Presents project statuses to key executive stakeholders.

Required Education, Skills And Experience

Bachelor’s degree from a four-year college or university

5+ years project management experience in delivery of enterprise solutions

PMP Certification (Active)

25-50% travel may be required depending on customer requirements.

Experience working with Healthcare IT (enterprise solutions)

Experience with clinical workflows

Experience working with clinical users/stakeholders

Customer advocate and trusted advisor mindset

MS Office Suite

Microsoft Project

Preferred

Experience managing large, complex multi-year healthcare IT engagements

Relationship management at the healthcare IT leadership level (Director level, C-suite)

Project Management Office (PMO) experience

Lean/Six Sigma Yellow Belt/Green Belt equivalent skills

Pay and Benefits: There are a host of factors that can influence final salary for a position at Spok, including, but not limited to, geographic location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Spok that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Spok, you will receive comprehensive benefits such as; three robust health, pharmacy, vision and dental care plans including a health savings account option, wellness, financial wellness, retirement, family support, continuing education, and time off benefits. Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 million messages each month through their Spok solutions. Spok enables smarter, faster clinical communication. Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc. At Spok, Inc., we provide equal opportunity to all employees and qualified applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, pregnancy, disability, protected veteran status, or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

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